incident.io
Small (~140)
Writer
Mid (~400)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Writer
Best for: Professionals interested in Writer
Ratings
incident.ioWriter
4.5
3.5
Overall
4.1
2.7
Work-Life Balance
4.6
3.6
Culture & Values
4.5
3.5
Comp & Benefits
4.3
3.3
Senior Mgmt
4.3
3.3
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 70% Recommend
👤 74% CEO Approval (CEO)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🌱 Learning & Growth🤝 Flat Hierarchy
Writer only
🔓 Open Source
Shared
🚀 Ship Fast & Iterate⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Writer
- Real AI engineering with proprietary LLMs — not just wrapping OpenAI APIs
- Strong enterprise traction and visionary product direction
- Intense work culture with very high expectations and limited work-life balance
- Growing management layers creating organizational friction
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Writer
Writer — check Glassdoor for detailed reviews.
Open Roles
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Writer — 49 jobs
💻 Engineering
16
💼 Sales / GTM
12
🎨 Design
1
⚙️ Operations
1
📋 Product
1
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. Writer scores 3.5/5.0 overall with a 2.7 WLB. That’s a 1.0-point gap on overall satisfaction.
Both companies share these culture values: Ship Fast & Iterate, Engineering-Driven. incident.io also emphasizes Transparent, Safe to Fail, Learning & Growth, Flat Hierarchy. Writer also emphasizes Open Source.
On the hiring front, incident.io has 25 open roles and Writer has 49 open roles.