incident.io
Small (~140)
Synthesia
Mid (~660)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Synthesia
Best for: Engineers who want to build cutting-edge generative AI video at a fast-scaling London unicorn with a genuinely low-ego culture
Ratings
incident.ioSynthesia
4.5
4.4
Overall
4.1
4.2
Work-Life Balance
4.6
4.5
Culture & Values
4.5
4.4
Comp & Benefits
4.3
4.2
Senior Mgmt
4.3
4.2
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 88% Recommend
👤 92% CEO Approval (Victor Riparbelli)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail
Synthesia only
🎯 Direct Product Impact🧩 Wears Many Hats
Shared
🚀 Ship Fast & Iterate🌱 Learning & Growth⚙️ Engineering-Driven🤝 Flat Hierarchy
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Synthesia
- Low-ego supportive culture with genuine trust and ownership
- Fast-paced growth with real opportunity to develop and lead
- R&D and Product teams feel intense pressure and WLB suffers
- Promotions rare internally — new roles favor external hires
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Synthesia
High-growth AI company with strong culture ratings and real employee trust, though R&D teams feel the pace and promotions skew toward external hires.
Open Roles
incident.io — 27 jobs
💼 Sales / GTM
20
💻 Engineering
6
Synthesia — 71 jobs
💼 Sales / GTM
25
🎨 Design
9
💻 Engineering
9
🧠 ML / AI
5
📣 Marketing
3
🎧 Support
3
📊 Data
2
👤 HR / People
1
⚖️ Legal
1
⚙️ Operations
1
📋 Product
1
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. Synthesia scores 4.4/5.0 overall with a 4.2 WLB. That’s a 0.1-point gap on overall satisfaction.
Both companies share these culture values: Ship Fast & Iterate, Learning & Growth, Engineering-Driven, Flat Hierarchy. incident.io also emphasizes Transparent, Safe to Fail. Synthesia also emphasizes Direct Product Impact, Wears Many Hats.
On the hiring front, incident.io has 27 open roles and Synthesia has 71 open roles.