incident.io
Small (~140)
Stripe
Large (~8,000)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Stripe
Best for: Engineers who value code quality, writing culture, and fintech at the highest level
Ratings
incident.ioStripe
4.5
4.0
Overall
4.1
3.6
Work-Life Balance
4.6
4.1
Culture & Values
4.5
4.5
Comp & Benefits
4.3
3.7
Senior Mgmt
4.3
3.8
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 80% Recommend
👤 82% CEO Approval (Patrick Collison)
Culture Values
incident.io only
🛡️ Safe to Fail🚀 Ship Fast & Iterate🤝 Flat Hierarchy
Stripe only
💎 Strong Comp & Equity🎯 Direct Product Impact
Shared
🪟 Transparent🌱 Learning & Growth⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Stripe
- Engineering culture is elite — code quality and writing culture are best-in-class
- Top compensation in fintech — competitive base, equity, and benefits
- Perfectionism can slow shipping — high bar sometimes means slower velocity
- The 2022-23 layoffs affected morale — company has been rebuilding confidence
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Stripe
Choose Stripe if you want elite engineering culture with top comp — but perfectionism can slow shipping velocity.
Open Roles
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Stripe — 490 jobs
💻 Engineering
118
💼 Sales / GTM
98
📋 Product
44
⚙️ Operations
39
📣 Marketing
34
💰 Finance
22
📊 Data
16
🎨 Design
15
⚖️ Legal
12
🧠 ML / AI
9
👤 HR / People
7
🎧 Support
4
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. Stripe scores 4.0/5.0 overall with a 3.6 WLB. That’s a 0.5-point gap on overall satisfaction.
Both companies share these culture values: Transparent, Learning & Growth, Engineering-Driven. incident.io also emphasizes Safe to Fail, Ship Fast & Iterate, Flat Hierarchy. Stripe also emphasizes Strong Comp & Equity, Direct Product Impact.
On the hiring front, incident.io has 25 open roles and Stripe has 490 open roles.