incident.io
Small (~140)
Sierra
Large (~500)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Sierra
Best for: Builders who want to work with proven Salesforce and Google leadership on enterprise AI agents
Ratings
incident.ioSierra
4.5
4.0
Overall
4.1
3.5
Work-Life Balance
4.6
4.1
Culture & Values
4.5
4.0
Comp & Benefits
4.3
3.8
Senior Mgmt
4.3
3.8
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 80% Recommend
👤 84% CEO Approval (Bret Taylor)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🤝 Flat Hierarchy
Sierra only
💎 Strong Comp & Equity
Shared
🚀 Ship Fast & Iterate🌱 Learning & Growth⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Sierra
- Elite founders with proven track records
- Strong equity at $10B valuation
- In-person-first culture
- Competitive intensity may not suit everyone
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Sierra
Choose Sierra if you want elite founders (Bret Taylor, Clay Bavor) and strong equity at a $10B enterprise AI company — but it's in-person-first and the competitive intensity won't suit everyone.
Open Roles
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Sierra — 134 jobs
💻 Engineering
42
💼 Sales / GTM
27
📋 Product
15
👤 HR / People
7
🎨 Design
5
⚖️ Legal
5
📣 Marketing
5
⚙️ Operations
5
📊 Data
2
💰 Finance
1
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. Sierra scores 4.0/5.0 overall with a 3.5 WLB. That’s a 0.5-point gap on overall satisfaction.
Both companies share these culture values: Ship Fast & Iterate, Learning & Growth, Engineering-Driven. incident.io also emphasizes Transparent, Safe to Fail, Flat Hierarchy. Sierra also emphasizes Strong Comp & Equity.
On the hiring front, incident.io has 25 open roles and Sierra has 134 open roles.