incident.io
Small (~140)
Scale AI
Large (~1,200)
Best For
incident.io
Best for: Professionals interested in incident.io
Scale AI
Best for: Ambitious builders who want critical AI infrastructure work serving top-tier clients
Ratings
incident.ioScale AI
4.5
3.5
Overall
4.1
2.7
Work-Life Balance
4.6
2.9
Culture & Values
4.5
3.5
Comp & Benefits
4.3
2.8
Senior Mgmt
4.3
3.6
Career Opps
👍 90% Recommend
👤 95% CEO Approval (CEO)
👍 56% Recommend
👤 60% CEO Approval (Alexandr Wang)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🤝 Flat Hierarchy
Scale AI only
🎯 Direct Product Impact
Shared
🚀 Ship Fast & Iterate🌱 Learning & Growth⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Scale AI
- Building critical AI data infrastructure used by OpenAI, Meta, Microsoft, and the US government
- Strong compensation for engineers — competitive base + equity
- Work-life balance rated 2.7/5 — long hours common during client deadlines
- Culture and values scored 2.9/5 — inconsistent management quality
Bottom Line
incident.io
incident.io — check Glassdoor for detailed reviews.
Scale AI
Choose Scale AI if you want to build data infrastructure for OpenAI and the US government — but expect long hours and inconsistent management.
Open Roles
incident.io — 27 jobs
💼 Sales / GTM
18
💻 Engineering
7
Scale AI — 169 jobs
💻 Engineering
52
🧠 ML / AI
26
📋 Product
17
⚙️ Operations
9
💼 Sales / GTM
9
💰 Finance
8
⚖️ Legal
7
📣 Marketing
5
📊 Data
4
👤 HR / People
3
🎨 Design
2
🎧 Support
1