incident.io
Small (~140)
Pylon
Small (~70)
Best For
incident.io
Best for: Professionals interested in incident.io
Pylon
Best for: Professionals interested in Pylon
Ratings
incident.ioPylon
4.5
3.0
Overall
4.1
4.0
Work-Life Balance
4.6
3.1
Culture & Values
4.5
3.0
Comp & Benefits
4.3
2.8
Senior Mgmt
4.3
2.8
Career Opps
👍 90% Recommend
👤 95% CEO Approval (CEO)
👍 60% Recommend
👤 63% CEO Approval (CEO)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🌱 Learning & Growth
Pylon only
🧩 Wears Many Hats🎯 Direct Product Impact
Shared
🚀 Ship Fast & Iterate⚙️ Engineering-Driven🤝 Flat Hierarchy
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Pylon
- YC + a16z backed with strong product-market fit in B2B customer support
- Small team with outsized ownership — every engineer directly shapes the product
- Polarized reviews — aggressive culture reported by some employees
- Very early-stage with minimal processes — only 4 Glassdoor reviews
Bottom Line
incident.io
incident.io — check Glassdoor for detailed reviews.
Pylon
Pylon — check Glassdoor for detailed reviews.
Open Roles
incident.io — 27 jobs
💼 Sales / GTM
18
💻 Engineering
7
Pylon — 29 jobs
💼 Sales / GTM
12
💻 Engineering
9
🎨 Design
2
📣 Marketing
2
💰 Finance
1
📋 Product
1