incident.io
Small (~140)
Poolside
Small (~150)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Poolside
Best for: AI researchers who want frontier code generation work with genuine remote flexibility and Paris offsites
Ratings
incident.ioPoolside
4.5
3.8
Overall
4.1
3.5
Work-Life Balance
4.6
3.9
Culture & Values
4.5
3.8
Comp & Benefits
4.3
3.6
Senior Mgmt
4.3
3.6
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 76% Recommend
👤 80% CEO Approval (Jason Warner)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🚀 Ship Fast & Iterate
Poolside only
🌐 Remote-Friendly🧩 Wears Many Hats
Shared
🌱 Learning & Growth⚙️ Engineering-Driven🤝 Flat Hierarchy
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Poolside
- Remote-first with monthly Paris gatherings
- Cutting-edge code generation research
- Early-stage with limited structure
- Comp may trail larger AI labs
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Poolside
Choose Poolside if you want cutting-edge code AI research on a remote-first flat team (ex-GitHub CTO leadership) — but expect early-stage ambiguity and comp that trails the larger AI labs.
Open Roles
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Poolside — 12 jobs
💻 Engineering
9
📊 Data
2
🧠 ML / AI
1
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. Poolside scores 3.8/5.0 overall with a 3.5 WLB. That’s a 0.7-point gap on overall satisfaction.
Both companies share these culture values: Learning & Growth, Engineering-Driven, Flat Hierarchy. incident.io also emphasizes Transparent, Safe to Fail, Ship Fast & Iterate. Poolside also emphasizes Remote-Friendly, Wears Many Hats.
On the hiring front, incident.io has 25 open roles and Poolside has 12 open roles.