Best for: Engineers who want transparent leadership and real fintech impact at a top-rated company
Ratings
incident.ioPlaid
4.5
4.6
Overall
4.1
4.2
Work-Life Balance
4.6
4.2
Culture & Values
4.5
4.1
Comp & Benefits
4.3
4.0
Senior Mgmt
4.3
3.9
Career Opps
👍 90% Recommend👤 95% CEO Approval (CEO)
👍 91% Recommend👤 83% CEO Approval (Zach Perret)
Culture Values
incident.io only
🚀 Ship Fast & Iterate🤝 Flat Hierarchy
Plaid only
🎯 Direct Product Impact🌈 Diverse & Inclusive
Shared
🪟 Transparent🛡️ Safe to Fail🌱 Learning & Growth⚙️ Engineering-Driven
Pros & Cons
incident.io
✓Strong culture with a dedicated culture manager — values are practiced, not just stated
✓Excellent compensation and benefits with strong career growth opportunities
✗Rapid scaling can create instability — some report organizational growing pains
✗London-centric with limited remote options for some roles
Plaid
✓91% of employees recommend — highly accessible and transparent senior leadership
✓Strong engineering culture with competitive compensation (4.1/5 comp rating) and real product impact
✗Organizational changes can create uncertainty as the company scales
✗Career opportunities rated 3.9/5 — growth paths may vary by department
Bottom Line
incident.io
incident.io — check Glassdoor for detailed reviews.
Plaid
Choose Plaid if you want top-tier engineering culture, transparent leadership, and real fintech impact — but expect some growing pains as the company navigates organizational change.