incident.io
Small (~140)
Pinecone
Small (~130)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Pinecone
Best for: Infrastructure engineers who want to build the vector database powering the AI revolution
Ratings
incident.ioPinecone
4.5
4.2
Overall
4.1
4.3
Work-Life Balance
4.6
4.5
Culture & Values
4.5
3.8
Comp & Benefits
4.3
4.0
Senior Mgmt
4.3
3.8
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 80% Recommend
👤 85% CEO Approval (Edo Liberty)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🚀 Ship Fast & Iterate🤝 Flat Hierarchy
Pinecone only
🌐 Remote-Friendly🕐 Flexible Hours🎯 Direct Product Impact
Shared
🌱 Learning & Growth⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Pinecone
- Exceptional colleagues — warm, welcoming, and technically among the best in the industry
- Fully remote with strong company culture, autonomy, and genuine growth opportunities
- Significant layoffs in 2024 (30% of staff) eroded trust and reduced headcount
- Below-market base salary even with equity compensation
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Pinecone
Choose Pinecone if you want fully remote work on critical AI infrastructure — but recent layoffs have created uncertainty.
Open Roles
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Pinecone — 8 jobs
💻 Engineering
5
📋 Product
2
💼 Sales / GTM
1
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. Pinecone scores 4.2/5.0 overall with a 4.3 WLB. That’s a 0.3-point gap on overall satisfaction.
Both companies share these culture values: Learning & Growth, Engineering-Driven. incident.io also emphasizes Transparent, Safe to Fail, Ship Fast & Iterate, Flat Hierarchy. Pinecone also emphasizes Remote-Friendly, Flexible Hours, Direct Product Impact.
On the hiring front, incident.io has 25 open roles and Pinecone has 8 open roles.