incident.io
Small (~140)
Perplexity AI
Mid (~500)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Perplexity AI
Best for: Builders who thrive on speed and want massive user-facing impact at a rocketship
Ratings
incident.ioPerplexity AI
4.5
4.7
Overall
4.1
3.3
Work-Life Balance
4.6
4.8
Culture & Values
4.5
4.5
Comp & Benefits
4.3
4.5
Senior Mgmt
4.3
4.2
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 92% Recommend
👤 95% CEO Approval (Aravind Srinivas)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🤝 Flat Hierarchy
Perplexity AI only
🎯 Direct Product Impact💎 Strong Comp & Equity
Shared
🚀 Ship Fast & Iterate🌱 Learning & Growth⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Perplexity AI
- Fastest-growing AI product — real users, real revenue, genuine product-market fit
- Small team, massive impact per engineer — your work ships to millions quickly
- Startup intensity — expect long hours and high expectations
- Growing pains as the team scales — roles and responsibilities shift frequently
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Perplexity AI
Choose Perplexity if you want the fastest-growing AI product and huge per-engineer impact — but expect startup intensity.
Open Roles
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Perplexity AI — 74 jobs
💻 Engineering
37
🧠 ML / AI
8
📊 Data
5
⚖️ Legal
4
📣 Marketing
3
⚙️ Operations
3
💼 Sales / GTM
2
🎧 Support
2
👤 HR / People
1
📋 Product
1
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. Perplexity AI scores 4.7/5.0 overall with a 3.3 WLB. That’s a 0.2-point gap on overall satisfaction.
Both companies share these culture values: Ship Fast & Iterate, Learning & Growth, Engineering-Driven. incident.io also emphasizes Transparent, Safe to Fail, Flat Hierarchy. Perplexity AI also emphasizes Direct Product Impact, Strong Comp & Equity.
On the hiring front, incident.io has 25 open roles and Perplexity AI has 74 open roles.