incident.io
Small (~140)
OpenAI
Large (~3,500)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
OpenAI
Best for: Engineers who want to build frontier AI models at the company defining the industry, with elite compensation
Ratings
incident.ioOpenAI
4.5
4.5
Overall
4.1
3.6
Work-Life Balance
4.6
4.6
Culture & Values
4.5
4.5
Comp & Benefits
4.3
4.3
Senior Mgmt
4.3
4.3
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 90% Recommend
👤 95% CEO Approval (Sam Altman)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🤝 Flat Hierarchy
OpenAI only
🎯 Direct Product Impact💎 Strong Comp & Equity
Shared
🚀 Ship Fast & Iterate🌱 Learning & Growth⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
OpenAI
- Cutting-edge frontier AI research with world-class colleagues
- Elite compensation — top-tier TC and equity packages
- High-intensity environment — long hours and intense pace are the norm
- Internal politics and rapid org changes as the company scales
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
OpenAI
High-intensity, mission-driven culture with world-class colleagues and top-tier comp — but expect long hours, rapid org changes, and internal politics as the company scales.
Open Roles
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
OpenAI — 655 jobs
💻 Engineering
317
💼 Sales / GTM
57
📋 Product
30
📊 Data
28
🧠 ML / AI
28
📣 Marketing
24
⚙️ Operations
17
⚖️ Legal
13
🎨 Design
10
👤 HR / People
9
💰 Finance
7
🎧 Support
4
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. OpenAI scores 4.5/5.0 overall with a 3.6 WLB. They’re tied on overall satisfaction.
Both companies share these culture values: Ship Fast & Iterate, Learning & Growth, Engineering-Driven. incident.io also emphasizes Transparent, Safe to Fail, Flat Hierarchy. OpenAI also emphasizes Direct Product Impact, Strong Comp & Equity.
On the hiring front, incident.io has 25 open roles and OpenAI has 655 open roles.