incident.io
Small (~140)
Modal
Small (~110)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Modal
Best for: Systems engineers who want to build developer-loved cloud infrastructure with elite teammates
Ratings
incident.ioModal
4.5
4.0
Overall
4.1
3.8
Work-Life Balance
4.6
4.2
Culture & Values
4.5
3.8
Comp & Benefits
4.3
4.0
Senior Mgmt
4.3
3.5
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 82% Recommend
👤 88% CEO Approval (Erik Bernhardsson)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🌱 Learning & Growth🤝 Flat Hierarchy
Modal only
🎧 Deep Work / Low Meetings🔓 Open Source🎯 Direct Product Impact🧩 Wears Many Hats
Shared
🚀 Ship Fast & Iterate⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Modal
- World-class engineering team — includes creators of Luigi, Seaborn, and olympiad medalists
- High-impact product with 50x revenue growth — developers widely praise the platform
- Early-stage startup dynamics — roles shift quickly, requires high self-direction
- Limited HR infrastructure — benefits and career ladders still being developed
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Modal
Choose Modal if you want world-class engineering peers and 50x revenue growth — but expect early-stage startup dynamics.
Open Roles
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Modal — 28 jobs
💻 Engineering
14
📣 Marketing
3
💼 Sales / GTM
3
🧠 ML / AI
2
⚙️ Operations
2
💰 Finance
1
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. Modal scores 4.0/5.0 overall with a 3.8 WLB. That’s a 0.5-point gap on overall satisfaction.
Both companies share these culture values: Ship Fast & Iterate, Engineering-Driven. incident.io also emphasizes Transparent, Safe to Fail, Learning & Growth, Flat Hierarchy. Modal also emphasizes Deep Work / Low Meetings, Open Source, Direct Product Impact, Wears Many Hats.
On the hiring front, incident.io has 25 open roles and Modal has 28 open roles.