incident.io
Small (~140)
Mercury
Large (~1,300)
Best For
incident.io
Best for: Professionals interested in incident.io
Mercury
Best for: Engineers who want product ownership and fast growth building startup banking infrastructure
Ratings
incident.ioMercury
4.5
4.3
Overall
4.1
3.8
Work-Life Balance
4.6
3.9
Culture & Values
4.5
4.0
Comp & Benefits
4.3
3.8
Senior Mgmt
4.3
3.9
Career Opps
👍 90% Recommend
👤 95% CEO Approval (CEO)
👍 79% Recommend
👤 85% CEO Approval (Immad Akhund)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🤝 Flat Hierarchy
Mercury only
🎯 Direct Product Impact💎 Strong Comp & Equity🧩 Wears Many Hats
Shared
🚀 Ship Fast & Iterate🌱 Learning & Growth⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Mercury
- Strong talent density with smart, motivated teammates and genuine autonomy and ownership
- Great Place to Work certified — product-first mindset with meaningful scope for every engineer
- Still figuring out how to scale processes — expect some ambiguity and shifting priorities
- Work-life balance rated 3.8/5 — periods of higher intensity during rapid growth phases
Bottom Line
incident.io
incident.io — check Glassdoor for detailed reviews.
Mercury
Choose Mercury if you want product ownership, fast growth, and to build banking infrastructure for startups — but expect growing pains and occasionally intense workloads.
Open Roles
incident.io — 28 jobs
💼 Sales / GTM
19
💻 Engineering
7
Mercury — 48 jobs
💻 Engineering
9
💼 Sales / GTM
9
🎨 Design
4
⚖️ Legal
3
📊 Data
2
💰 Finance
2
👤 HR / People
2
📣 Marketing
2
🧠 ML / AI
2
⚙️ Operations
2
📋 Product
2
🎧 Support
1