incident.io
Small (~140)
Labelbox
Medium (~350)
Best For
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Labelbox
Best for: ML infrastructure engineers building data labeling and training platforms for frontier AI labs and enterprises
Ratings
incident.ioLabelbox
4.5
3.8
Overall
4.1
3.6
Work-Life Balance
4.6
3.8
Culture & Values
4.5
3.6
Comp & Benefits
4.3
3.5
Senior Mgmt
4.3
3.6
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
👍 72% Recommend
👤 78% CEO Approval (Manu Sharma)
Culture Values
incident.io only
🪟 Transparent🛡️ Safe to Fail🌱 Learning & Growth🤝 Flat Hierarchy
Labelbox only
💎 Strong Comp & Equity🌈 Diverse & Inclusive
Shared
🚀 Ship Fast & Iterate⚙️ Engineering-Driven
Pros & Cons
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Labelbox
- Competitive compensation and equity
- Working with top AI labs as customers
- Rapid growth creates organizational churn
- Some teams move faster than others
Bottom Line
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Labelbox
Choose Labelbox if you want to work on the data side of AI — labeling, evaluation, and training infrastructure used by frontier AI teams — with moderate SF-based intensity.
Open Roles
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Labelbox — 9 jobs
💻 Engineering
3
🧠 ML / AI
3
📊 Data
1
Summary
incident.io scores 4.5/5.0 on Glassdoor with a 4.1 work-life balance rating. Labelbox scores 3.8/5.0 overall with a 3.6 WLB. That’s a 0.7-point gap on overall satisfaction.
Both companies share these culture values: Ship Fast & Iterate, Engineering-Driven. incident.io also emphasizes Transparent, Safe to Fail, Learning & Growth, Flat Hierarchy. Labelbox also emphasizes Strong Comp & Equity, Diverse & Inclusive.
On the hiring front, incident.io has 25 open roles and Labelbox has 9 open roles.