Hugging Face
Small (~400)
incident.io
Small (~140)
Best For
Hugging Face
Best for: Open-source enthusiasts who value remote flexibility over top comp
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Ratings
Hugging Faceincident.io
3.8
4.5
Overall
4.1
4.1
Work-Life Balance
4.2
4.6
Culture & Values
3.4
4.5
Comp & Benefits
3.6
4.3
Senior Mgmt
3.5
4.3
Career Opps
👍 78% Recommend
👤 85% CEO Approval (Clement Delangue)
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
Culture Values
Hugging Face only
🔓 Open Source🌐 Remote-Friendly🕐 Flexible Hours🧩 Wears Many Hats📡 Async-First
incident.io only
🛡️ Safe to Fail🚀 Ship Fast & Iterate🌱 Learning & Growth⚙️ Engineering-Driven
Shared
🤝 Flat Hierarchy🪟 Transparent
Pros & Cons
Hugging Face
- True open-source DNA — you work on things millions of developers actually use
- Remote-first and async culture that actually works across time zones
- Below-market comp compared to FAANG
- Career progression is unclear — no well-defined ladder
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Bottom Line
Hugging Face
Choose Hugging Face if you want to build tools millions of ML devs use with true remote freedom — but comp lags FAANG.
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Open Roles
Hugging Face — 9 jobs
🧠 ML / AI
6
💻 Engineering
2
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Summary
Hugging Face scores 3.8/5.0 on Glassdoor with a 4.1 work-life balance rating. incident.io scores 4.5/5.0 overall with a 4.1 WLB. That’s a 0.7-point gap on overall satisfaction.
Both companies share these culture values: Flat Hierarchy, Transparent. Hugging Face also emphasizes Open Source, Remote-Friendly, Flexible Hours, Wears Many Hats, Async-First. incident.io also emphasizes Safe to Fail, Ship Fast & Iterate, Learning & Growth, Engineering-Driven.
On the hiring front, Hugging Face has 9 open roles and incident.io has 25 open roles.