Grafana Labs
Large (~1,700)
incident.io
Small (~140)
Best For
Grafana Labs
Best for: Engineers who want open-source impact with fully remote flexibility and strong WLB
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Ratings
Grafana Labsincident.io
4.1
4.5
Overall
4.3
4.1
Work-Life Balance
4.1
4.6
Culture & Values
4.0
4.5
Comp & Benefits
3.6
4.3
Senior Mgmt
3.8
4.3
Career Opps
👍 78% Recommend
👤 71% CEO Approval (Raj Dutt)
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
Culture Values
Grafana Labs only
🌐 Remote-Friendly🔓 Open Source⚖️ Work-Life Balance
incident.io only
🛡️ Safe to Fail🚀 Ship Fast & Iterate🤝 Flat Hierarchy
Shared
⚙️ Engineering-Driven🪟 Transparent🌱 Learning & Growth
Pros & Cons
Grafana Labs
- 100% remote-first across 40+ countries with generous PTO (~30 days) and mandatory shutdown days
- Engineers rate it 4.9/5 — absurdly talented colleagues with strong open-source culture
- Career progression above staff level can be challenging with limited upward mobility
- Product management is sometimes marginalized with engineers holding disproportionate power
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Bottom Line
Grafana Labs
Choose Grafana Labs if you want deep open-source impact, fully remote flexibility, and excellent WLB — but expect limited career progression above staff level.
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Open Roles
Grafana Labs — 149 jobs
💻 Engineering
92
💼 Sales / GTM
32
📣 Marketing
6
👤 HR / People
1
⚖️ Legal
1
⚙️ Operations
1
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Summary
Grafana Labs scores 4.1/5.0 on Glassdoor with a 4.3 work-life balance rating. incident.io scores 4.5/5.0 overall with a 4.1 WLB. That’s a 0.4-point gap on overall satisfaction.
Both companies share these culture values: Engineering-Driven, Transparent, Learning & Growth. Grafana Labs also emphasizes Remote-Friendly, Open Source, Work-Life Balance. incident.io also emphasizes Safe to Fail, Ship Fast & Iterate, Flat Hierarchy.
On the hiring front, Grafana Labs has 149 open roles and incident.io has 25 open roles.