Glean vs incident.io

Glean vs incident.io: Culture Compared

Glean (4.2 Glassdoor) vs incident.io (4.5 Glassdoor) — side-by-side on culture values, work-life balance, compensation, and open roles.

Glean

Glean

Large (~1,475)
incident.io

incident.io

Small (~140)
Glean
Best for: AI engineers who want to work on enterprise search with ex-Google leadership and don't mind below-market base pay offset by strong equity upside
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Gleanincident.io
4.2
4.5
Overall
3.8
4.1
Work-Life Balance
4.3
4.6
Culture & Values
4.2
4.5
Comp & Benefits
4.0
4.3
Senior Mgmt
4.0
4.3
Career Opps
πŸ‘ 84% Recommend πŸ‘€ 88% CEO Approval (Arvind Jain)
πŸ‘ 90% Recommend πŸ‘€ 95% CEO Approval (Stephen Whitworth)
Glean only
🎯 Direct Product Impact
incident.io only
πŸ›‘οΈ Safe to Fail🀝 Flat Hierarchy
Shared
βš™οΈ Engineering-Driven🌱 Learning & GrowthπŸš€ Ship Fast & IterateπŸͺŸ Transparent

Glean

  • βœ“World-class AI talent β€” learn from ex-Google leadership on cutting-edge enterprise search
  • βœ“Transparent collaborative culture with strong career growth
  • βœ—Below-market compensation β€” comp rated only 3.6/5
  • βœ—Sales org has high churn and toxicity problems in EMEA and US

incident.io

  • βœ“Strong culture with a dedicated culture manager β€” values are practiced, not just stated
  • βœ“Excellent compensation and benefits with strong career growth opportunities
  • βœ—Rapid scaling can create instability β€” some report organizational growing pains
  • βœ—London-centric with limited remote options for some roles
Glean
Top-tier AI engineering talent and explosive growth, but comp lags peers and the sales org has churn problems β€” the engineering side is the real draw.
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues β€” but London-centric with some layoff scars from 2024.

Glean β€” 196 jobs

πŸ’Ό Sales / GTM
68
πŸ’» Engineering
42
πŸ“‹ Product
16
πŸ“£ Marketing
10
πŸ‘€ HR / People
8
🧠 ML / AI
6
🎨 Design
5
πŸ“Š Data
3
βš™οΈ Operations
3

incident.io β€” 27 jobs

πŸ’Ό Sales / GTM
20
πŸ’» Engineering
6

Glean scores 4.2/5.0 on Glassdoor with a 3.8 work-life balance rating. incident.io scores 4.5/5.0 overall with a 4.1 WLB. That’s a 0.3-point gap on overall satisfaction.

Both companies share these culture values: Engineering-Driven, Learning & Growth, Ship Fast & Iterate, Transparent. Glean also emphasizes Direct Product Impact. incident.io also emphasizes Safe to Fail, Flat Hierarchy.

On the hiring front, Glean has 196 open roles and incident.io has 27 open roles.