Decagon
Small (~210)
Grafana Labs
Large (~1,700)
Best For
Decagon
Best for: Builders who want to ship AI customer support agents directly to F500 customers with technical founders deeply involved
Grafana Labs
Best for: Engineers who want open-source impact with fully remote flexibility and strong WLB
Ratings
DecagonGrafana Labs
3.9
4.1
Overall
3.7
4.3
Work-Life Balance
3.8
4.1
Culture & Values
3.2
4.0
Comp & Benefits
3.7
3.6
Senior Mgmt
3.7
3.8
Career Opps
👍 75% Recommend
👤 85% CEO Approval (Jesse Zhang)
👍 78% Recommend
👤 71% CEO Approval (Raj Dutt)
Culture Values
Decagon only
🚀 Ship Fast & Iterate💎 Strong Comp & Equity🎯 Direct Product Impact
Grafana Labs only
🌐 Remote-Friendly🔓 Open Source🪟 Transparent⚖️ Work-Life Balance🌱 Learning & Growth
Shared
⚙️ Engineering-Driven
Pros & Cons
Decagon
- Strong engineering-driven culture with technical founders still deeply involved
- Ship meaningful AI features to enterprise customers every week
- Intense workload and high expectations — not a typical 40-hour week
- SF-centric; most roles expect in-office presence
Grafana Labs
- 100% remote-first across 40+ countries with generous PTO (~30 days) and mandatory shutdown days
- Engineers rate it 4.9/5 — absurdly talented colleagues with strong open-source culture
- Career progression above staff level can be challenging with limited upward mobility
- Product management is sometimes marginalized with engineers holding disproportionate power
Bottom Line
Decagon
Choose Decagon if you want intense builder energy at a $4.5B Series D AI agents startup with real enterprise revenue — but expect SF office-centric culture and cash comp that trails top AI labs.
Grafana Labs
Choose Grafana Labs if you want deep open-source impact, fully remote flexibility, and excellent WLB — but expect limited career progression above staff level.
Open Roles
Decagon — 95 jobs
💼 Sales / GTM
32
💻 Engineering
25
📋 Product
7
🧠 ML / AI
6
⚙️ Operations
3
⚖️ Legal
2
📣 Marketing
2
📊 Data
1
🎨 Design
1
👤 HR / People
1
Grafana Labs — 149 jobs
💻 Engineering
92
💼 Sales / GTM
32
📣 Marketing
6
👤 HR / People
1
⚖️ Legal
1
⚙️ Operations
1
Summary
Decagon scores 3.9/5.0 on Glassdoor with a 3.7 work-life balance rating. Grafana Labs scores 4.1/5.0 overall with a 4.3 WLB. That’s a 0.2-point gap on overall satisfaction.
Both companies share these culture values: Engineering-Driven. Decagon also emphasizes Ship Fast & Iterate, Strong Comp & Equity, Direct Product Impact. Grafana Labs also emphasizes Remote-Friendly, Open Source, Transparent, Work-Life Balance, Learning & Growth.
On the hiring front, Decagon has 95 open roles and Grafana Labs has 149 open roles.