Baseten
Small (~100)
incident.io
Small (~140)
Best For
Baseten
Best for: Engineers who want high ownership building ML inference infrastructure
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Ratings
Basetenincident.io
4.3
4.5
Overall
3.5
4.1
Work-Life Balance
4.3
4.6
Culture & Values
4.0
4.5
Comp & Benefits
4.2
4.3
Senior Mgmt
4.0
4.3
Career Opps
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
Culture Values
Baseten only
🧩 Wears Many Hats🎯 Direct Product Impact
incident.io only
🪟 Transparent🛡️ Safe to Fail🌱 Learning & Growth
Shared
⚙️ Engineering-Driven🚀 Ship Fast & Iterate🤝 Flat Hierarchy
Pros & Cons
Baseten
- Cutting-edge ML inference infrastructure — deploying models at scale for real production customers
- Small team means high ownership and direct impact on product direction and company strategy
- Limited resources compared to larger competitors — can feel stretched thin on multiple fronts
- Fast-moving product roadmap means priorities shift frequently as the market evolves
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Bottom Line
Baseten
Choose Baseten if you want high ownership building ML inference infrastructure at an early-stage startup — but expect startup intensity and shifting priorities.
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Open Roles
Baseten — 55 jobs
💻 Engineering
25
💼 Sales / GTM
12
⚙️ Operations
4
📣 Marketing
3
📋 Product
3
🧠 ML / AI
2
📊 Data
1
👤 HR / People
1
incident.io — 25 jobs
💼 Sales / GTM
17
💻 Engineering
6
Summary
Baseten scores 4.3/5.0 on Glassdoor with a 3.5 work-life balance rating. incident.io scores 4.5/5.0 overall with a 4.1 WLB. That’s a 0.2-point gap on overall satisfaction.
Both companies share these culture values: Engineering-Driven, Ship Fast & Iterate, Flat Hierarchy. Baseten also emphasizes Wears Many Hats, Direct Product Impact. incident.io also emphasizes Transparent, Safe to Fail, Learning & Growth.
On the hiring front, Baseten has 55 open roles and incident.io has 25 open roles.