Navan’s social team is looking for a Social Media Production Manager to be the operational heartbeat and creative engine behind our brand channels. In this role, you will bridge the gap between brilliant ideas and flawless execution. You will manage internal intake, keep our design and video pipelines moving efficiently, and act as our external-facing producer—sourcing top-tier creators, scouting locations, and managing talent.
You aren’t just a task-tracker; you are a hands-on fixer, a systems architect, and have internet-native taste (with receipts). You ensure our social vision survives the realities of budget and tight turnaround times, while actively contributing to the creative brainstorms. If you work in Asana but live on TikTok and Instagram, this is your role.
What You'll Do:
- Own the social intake process from internal stakeholders. Lead social projects from brief to delivery, ensuring internal clients are heard, feedback loops are tight, and assets drop on time.
- Maintain an immaculate, transparent Asana ecosystem. Keep internal clients in Marketing and beyond informed on what’s happening in social through proactive internal communication.
- Work closely with internal partners such as our in-house designers and videographer to manage their bandwidth, deliver crystal-clear briefs, and create excellent work.
- Own the external production pipeline. Source, negotiate with, and manage content creators and influencers. Handle logistics for external shoots, including talent sourcing and location scouting.
- Bring your eye for trends and internet culture to the table. You won’t just manage the calendar; you will actively participate in creative concepting and ensure our output maintains an aesthetic that’s unmistakably Navan.
What We’re Looking For:
- 3–5+ years of experience in social media production, agency project management, or creative operations—specifically with a heavy focus on digital/social-first content.
- A deep native affinity for social media (TikTok, LinkedIn, Instagram, YouTube) and an eye for what looks premium, engaging, and on-brand for Navan.
- A bias for action. You can handle tight social turnarounds, unstick projects with a smile, and manage multiple moving parts without losing your cool.
- Proven experience managing both internal creative feedback loops and external vendor/creator relationships (contracts, usage rights, and budgets).
- Advanced proficiency in Asana is a must, alongside Slack and Google Workspace. Being handy with CapCut is a major plus.
Bonus Points
- Experience with creator/influencer management platforms.
- A background in light video editing or smartphone content capture.
- Direct experience in travel, hospitality or fintech spaces.