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Associate Account Manager

Navan Austin, TX Full-time Account Management/Customer Success Posted Aug 28, 2026
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Culture signals in this specific role

Inferred from the employer’s wording in this job description. These role-level signals are separate from the company-wide employee-review scores below.

Cross-functionalThe role explicitly involves collaboration across teams or functions.
Fast-pacedThe wording signals a fast-moving environment with changing priorities.
Customer-facingThe role includes direct customer or client interaction.

What it’s like to work at Navan

Corporate Travel & Expense · Palo Alto

4
Employee Rating
3.7
Work-Life Balance
222
Open Roles
ship-fastlearningproduct-impactequity

What employees love

  • Strong career growth with managers who genuinely invest in your development
  • AI-driven product with real market traction and meaningful work impact

What could be better

  • Frequent organizational shifts require high adaptability and resilience
  • Intense workload with ambitious targets — pace isn't for everyone
View full Navan culture profile →

About the Role

As an Account Management Associate, you will be responsible for directly supporting our Administrator’s travel and expense needs. As strategic owners of our customer’s experience, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development.

What You'll Do:

What We're Looking For:

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

  • Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

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Frequently Asked Questions

What is the work-life balance like at Navan?
Navan has a work-life balance score of 3.7/5 based on employee reviews. This is about average for the AI/tech industry.
What is Navan’s culture like?
Navan is characterized by these culture values: ship-fast, learning, product-impact, equity. Based on employee reviews, the company has an overall rating of 4/5. Strong career growth with managers who genuinely invest in your development
How many open roles does Navan have?
Navan currently has 222 open roles across departments including engineering, product, sales, and more. Roles are refreshed daily from their careers page.
Is this role remote-friendly?
This role is located in Austin, TX. Check the job description above for specific location and remote work details.
Apply for this role at Navan →