This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Senior Product Analyst, Customer Interfaces
We are seeking a high-impact, product-minded Senior Product Analyst to join our Customer Interfaces Data team. In this role, you will be the analytical engine behind proving how our customer-facing interfaces, localized user portals, and standardized design systems drive tangible business results. You will take a holistic, outcome-oriented view of the entire customer journey, moving away from traditional, siloed reporting to design advanced metrics frameworks that optimize interface experiences and reduce user friction.
You will act as a strategic partner to Product, UX Design, and Engineering, directly influencing what we build, how we measure interface adoption, and how we empower product teams to make data-driven decisions independently.
What you’ll do
- Own the Interface Metrics Strategy: Design, deploy, and maintain robust metrics that directly align interface performance to merchant success.
- Design System Analytics: Partner with our design and frontend engineering teams to measure the adoption, usability, and UI performance of standardized design system components across all platforms.
- Drive Localization Optimization: Conduct rigorous data deep dives into localized products and market-specific interfaces to ensure Adyen's products feel native, intuitive, and conversion-optimized in every region.
- Execute Rigorous A/B Testing: Design and execute large-scale conversion experiments and A/B tests to validate interface design hypotheses. Partner with teams to govern UX event-based analytics tools (such as Mixpanel) to measure user behavioral patterns cleanly.
- Strategic product partner: Act as a trusted data consultant for product, design, and engineering. Provide proactive recommendations, challenge assumptions, and lead impact-driven reviews of our core customer-facing systems.
Who you are
- Seasoned Analyst: You have 5-7+ years of experience in product analytics, UX analytics, or web/mobile interface behavioral data roles within a fast-paced setting.
- Experimentation and statistical expert: Proven experience in designing, driving, and rigorously analyzing large-scale experiments and A/B tests, including statistical analysis, that lead to significant, scalable business impact.
- Technically Proficient: Advanced SQL and Python are part of your daily toolkit. You are "Data Engineer Lite," with hands-on experience using Airflow for orchestration and PySpark/Pandas for large-scale data processing in a Big Data environment (Hadoop/Jupyter).
- AI-Native Thinker: You treat AI as a powerful collaborator. You are highly skilled in prompting, validating, and debugging AI-generated code and insights, keeping a sharp eye on data quality and governance.
- Effective communicator: An excellent communicator in English who can deal with ambiguity, collaborate with diverse stakeholders, and translate complex insights for both technical and non-technical audiences in a global team.
- Strategic executor: You excel at breaking down complex problems, prioritizing effectively, leading impactful projects, and aligning your work with strategic goals.
- Curious and scalable mindset: You possess a curious mindset, with a continuous drive to iterate, improve, and find better, scalable solutions.
This role's annual base salary range is $169,000 – $232,000 plus RSUs. To learn more about our compensation philosophy, please click here.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
All your information will be kept confidential according to EEO guidelines.
San Francisco
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.