Modal
Small (~110)
Twilio
Large (~5,500)
Best For
Modal
Best for: Systems engineers who want to build developer-loved cloud infrastructure with elite teammates
Twilio
Best for: Professionals interested in Twilio
Ratings
ModalTwilio
4.0
3.9
Overall
3.8
4.1
Work-Life Balance
4.2
4.0
Culture & Values
3.8
3.9
Comp & Benefits
4.0
3.7
Senior Mgmt
3.5
3.7
Career Opps
👍 82% Recommend
👤 88% CEO Approval (Erik Bernhardsson)
👍 78% Recommend
👤 82% CEO Approval (CEO)
Culture Values
Modal only
🚀 Ship Fast & Iterate🎧 Deep Work / Low Meetings🎯 Direct Product Impact🧩 Wears Many Hats
Twilio only
🌐 Remote-Friendly⚖️ Work-Life Balance💎 Strong Comp & Equity🌱 Learning & Growth
Shared
⚙️ Engineering-Driven🔓 Open Source
Pros & Cons
Modal
- World-class engineering team — includes creators of Luigi, Seaborn, and olympiad medalists
- High-impact product with 50x revenue growth — developers widely praise the platform
- Early-stage startup dynamics — roles shift quickly, requires high self-direction
- Limited HR infrastructure — benefits and career ladders still being developed
Twilio
- Genuine remote-first flexibility with excellent work-life balance
- Strong compensation, benefits, and engineering-driven culture
- Frequent reorgs and leadership changes create uncertainty
- Culture has shifted from creative builders to more corporate, profit-driven focus
Bottom Line
Modal
Choose Modal if you want world-class engineering peers and 50x revenue growth — but expect early-stage startup dynamics.
Twilio
Twilio — check Glassdoor for detailed reviews.
Open Roles
Modal — 28 jobs
💻 Engineering
14
📣 Marketing
3
💼 Sales / GTM
3
🧠 ML / AI
2
⚙️ Operations
2
💰 Finance
1
Twilio — 143 jobs
💼 Sales / GTM
44
💻 Engineering
43
📋 Product
8
🧠 ML / AI
7
📣 Marketing
6
⚙️ Operations
3
📊 Data
2
🎨 Design
2
💰 Finance
2
👤 HR / People
2
⚖️ Legal
2
Summary
Modal scores 4.0/5.0 on Glassdoor with a 3.8 work-life balance rating. Twilio scores 3.9/5.0 overall with a 4.1 WLB. That’s a 0.1-point gap on overall satisfaction.
Both companies share these culture values: Engineering-Driven, Open Source. Modal also emphasizes Ship Fast & Iterate, Deep Work / Low Meetings, Direct Product Impact, Wears Many Hats. Twilio also emphasizes Remote-Friendly, Work-Life Balance, Strong Comp & Equity, Learning & Growth.
On the hiring front, Modal has 28 open roles and Twilio has 143 open roles.