Mercury
Large (~1,300)
Twilio
Large (~5,500)
Best For
Mercury
Best for: Engineers who want product ownership and fast growth building startup banking infrastructure
Twilio
Best for: Professionals interested in Twilio
Ratings
MercuryTwilio
4.3
3.9
Overall
3.8
4.1
Work-Life Balance
3.9
4.0
Culture & Values
4.0
3.9
Comp & Benefits
3.8
3.7
Senior Mgmt
3.9
3.7
Career Opps
👍 79% Recommend
👤 85% CEO Approval (Immad Akhund)
👍 78% Recommend
👤 82% CEO Approval (CEO)
Culture Values
Mercury only
🎯 Direct Product Impact🚀 Ship Fast & Iterate🧩 Wears Many Hats
Twilio only
🌐 Remote-Friendly⚖️ Work-Life Balance🔓 Open Source
Shared
⚙️ Engineering-Driven🌱 Learning & Growth💎 Strong Comp & Equity
Pros & Cons
Mercury
- Strong talent density with smart, motivated teammates and genuine autonomy and ownership
- Great Place to Work certified — product-first mindset with meaningful scope for every engineer
- Still figuring out how to scale processes — expect some ambiguity and shifting priorities
- Work-life balance rated 3.8/5 — periods of higher intensity during rapid growth phases
Twilio
- Genuine remote-first flexibility with excellent work-life balance
- Strong compensation, benefits, and engineering-driven culture
- Frequent reorgs and leadership changes create uncertainty
- Culture has shifted from creative builders to more corporate, profit-driven focus
Bottom Line
Mercury
Choose Mercury if you want product ownership, fast growth, and to build banking infrastructure for startups — but expect growing pains and occasionally intense workloads.
Twilio
Twilio — check Glassdoor for detailed reviews.
Open Roles
Mercury — 70 jobs
💻 Engineering
15
💼 Sales / GTM
13
👤 HR / People
4
📋 Product
4
🎨 Design
3
⚖️ Legal
3
⚙️ Operations
3
📊 Data
2
💰 Finance
2
📣 Marketing
2
🧠 ML / AI
1
🎧 Support
1
Twilio — 143 jobs
💼 Sales / GTM
44
💻 Engineering
43
📋 Product
8
🧠 ML / AI
7
📣 Marketing
6
⚙️ Operations
3
📊 Data
2
🎨 Design
2
💰 Finance
2
👤 HR / People
2
⚖️ Legal
2
Summary
Mercury scores 4.3/5.0 on Glassdoor with a 3.8 work-life balance rating. Twilio scores 3.9/5.0 overall with a 4.1 WLB. That’s a 0.4-point gap on overall satisfaction.
Both companies share these culture values: Engineering-Driven, Learning & Growth, Strong Comp & Equity. Mercury also emphasizes Direct Product Impact, Ship Fast & Iterate, Wears Many Hats. Twilio also emphasizes Remote-Friendly, Work-Life Balance, Open Source.
On the hiring front, Mercury has 70 open roles and Twilio has 143 open roles.