Granola
Small (~50)
Twilio
Large (~5,500)
Best For
Granola
Best for: Craft-focused generalists who love native macOS development and want to build a consumer-quality AI product people genuinely love
Twilio
Best for: Professionals interested in Twilio
Ratings
GranolaTwilio
4.8
3.9
Overall
4.5
4.1
Work-Life Balance
5.0
4.0
Culture & Values
4.5
3.9
Comp & Benefits
5.0
3.7
Senior Mgmt
4.7
3.7
Career Opps
👍 100% Recommend
👤 100% CEO Approval (Sam Stephenson)
👍 78% Recommend
👤 82% CEO Approval (CEO)
Culture Values
Granola only
🚀 Ship Fast & Iterate🎯 Direct Product Impact🧩 Wears Many Hats
Twilio only
🌐 Remote-Friendly⚖️ Work-Life Balance🔓 Open Source🌱 Learning & Growth
Shared
⚙️ Engineering-Driven💎 Strong Comp & Equity
Pros & Cons
Granola
- Users absolutely love the product — everyone at Granola genuinely cares about quality
- Plenty of opportunities to work on things that make a real difference on a small team
- 5 days in office by default (with flexibility for life circumstances)
- Small team, so things can be busy — you'll wear many hats
Twilio
- Genuine remote-first flexibility with excellent work-life balance
- Strong compensation, benefits, and engineering-driven culture
- Frequent reorgs and leadership changes create uncertainty
- Culture has shifted from creative builders to more corporate, profit-driven focus
Bottom Line
Granola
Choose Granola if you want to work on one of the most loved AI products with a small, London-based, in-office team obsessed with craft — but note the 5-days-in-office policy is explicit and non-negotiable.
Twilio
Twilio — check Glassdoor for detailed reviews.
Open Roles
Granola — 16 jobs
💼 Sales / GTM
6
💻 Engineering
4
📣 Marketing
2
🎨 Design
1
👤 HR / People
1
⚖️ Legal
1
⚙️ Operations
1
Twilio — 143 jobs
💼 Sales / GTM
44
💻 Engineering
43
📋 Product
8
🧠 ML / AI
7
📣 Marketing
6
⚙️ Operations
3
📊 Data
2
🎨 Design
2
💰 Finance
2
👤 HR / People
2
⚖️ Legal
2
Summary
Granola scores 4.8/5.0 on Glassdoor with a 4.5 work-life balance rating. Twilio scores 3.9/5.0 overall with a 4.1 WLB. That’s a 0.9-point gap on overall satisfaction.
Both companies share these culture values: Engineering-Driven, Strong Comp & Equity. Granola also emphasizes Ship Fast & Iterate, Direct Product Impact, Wears Many Hats. Twilio also emphasizes Remote-Friendly, Work-Life Balance, Open Source, Learning & Growth.
On the hiring front, Granola has 16 open roles and Twilio has 143 open roles.