Grafana Labs
Large (~1,700)
Twilio
Large (~5,500)
Best For
Grafana Labs
Best for: Engineers who want open-source impact with fully remote flexibility and strong WLB
Twilio
Best for: Professionals interested in Twilio
Ratings
Grafana LabsTwilio
4.1
3.9
Overall
4.3
4.1
Work-Life Balance
4.1
4.0
Culture & Values
4.0
3.9
Comp & Benefits
3.6
3.7
Senior Mgmt
3.8
3.7
Career Opps
👍 78% Recommend
👤 71% CEO Approval (Raj Dutt)
👍 78% Recommend
👤 82% CEO Approval (CEO)
Culture Values
Grafana Labs only
🪟 Transparent
Twilio only
💎 Strong Comp & Equity
Shared
🌐 Remote-Friendly🔓 Open Source⚙️ Engineering-Driven⚖️ Work-Life Balance🌱 Learning & Growth
Pros & Cons
Grafana Labs
- 100% remote-first across 40+ countries with generous PTO (~30 days) and mandatory shutdown days
- Engineers rate it 4.9/5 — absurdly talented colleagues with strong open-source culture
- Career progression above staff level can be challenging with limited upward mobility
- Product management is sometimes marginalized with engineers holding disproportionate power
Twilio
- Genuine remote-first flexibility with excellent work-life balance
- Strong compensation, benefits, and engineering-driven culture
- Frequent reorgs and leadership changes create uncertainty
- Culture has shifted from creative builders to more corporate, profit-driven focus
Bottom Line
Grafana Labs
Choose Grafana Labs if you want deep open-source impact, fully remote flexibility, and excellent WLB — but expect limited career progression above staff level.
Twilio
Twilio — check Glassdoor for detailed reviews.
Open Roles
Grafana Labs — 149 jobs
💻 Engineering
92
💼 Sales / GTM
32
📣 Marketing
6
👤 HR / People
1
⚖️ Legal
1
⚙️ Operations
1
Twilio — 143 jobs
💼 Sales / GTM
44
💻 Engineering
43
📋 Product
8
🧠 ML / AI
7
📣 Marketing
6
⚙️ Operations
3
📊 Data
2
🎨 Design
2
💰 Finance
2
👤 HR / People
2
⚖️ Legal
2
Summary
Grafana Labs scores 4.1/5.0 on Glassdoor with a 4.3 work-life balance rating. Twilio scores 3.9/5.0 overall with a 4.1 WLB. That’s a 0.2-point gap on overall satisfaction.
Both companies share these culture values: Remote-Friendly, Open Source, Engineering-Driven, Work-Life Balance, Learning & Growth. Grafana Labs also emphasizes Transparent. Twilio also emphasizes Strong Comp & Equity.
On the hiring front, Grafana Labs has 149 open roles and Twilio has 143 open roles.