GitLab
Large (~2,500)
Twilio
Large (~5,500)
Best For
GitLab
Best for: Engineers who want a fully remote, async-first culture with radical transparency
Twilio
Best for: Professionals interested in Twilio
Ratings
GitLabTwilio
3.9
3.9
Overall
3.9
4.1
Work-Life Balance
4.0
4.0
Culture & Values
3.8
3.9
Comp & Benefits
3.5
3.7
Senior Mgmt
3.7
3.7
Career Opps
👍 75% Recommend
👤 70% CEO Approval (Sid Sijbrandij)
👍 78% Recommend
👤 82% CEO Approval (CEO)
Culture Values
GitLab only
📡 Async-First🪟 Transparent
Twilio only
⚙️ Engineering-Driven💎 Strong Comp & Equity🌱 Learning & Growth
Shared
🌐 Remote-Friendly🔓 Open Source⚖️ Work-Life Balance
Pros & Cons
GitLab
- Best-in-class all-remote culture — truly async-first with genuine flexibility
- Radically transparent company with a public handbook and open processes
- Revenue organization has seen quota chaos and low morale
- Some leadership instability at the C-suite level
Twilio
- Genuine remote-first flexibility with excellent work-life balance
- Strong compensation, benefits, and engineering-driven culture
- Frequent reorgs and leadership changes create uncertainty
- Culture has shifted from creative builders to more corporate, profit-driven focus
Bottom Line
GitLab
Choose GitLab if you want the gold standard of all-remote work with public handbook and async processes — but expect bureaucracy at scale and comp below top-tier.
Twilio
Twilio — check Glassdoor for detailed reviews.
Open Roles
GitLab — 195 jobs
💻 Engineering
79
💼 Sales / GTM
67
📋 Product
10
⚖️ Legal
5
📊 Data
4
🎨 Design
4
📣 Marketing
4
👤 HR / People
2
⚙️ Operations
2
Twilio — 143 jobs
💼 Sales / GTM
44
💻 Engineering
43
📋 Product
8
🧠 ML / AI
7
📣 Marketing
6
⚙️ Operations
3
📊 Data
2
🎨 Design
2
💰 Finance
2
👤 HR / People
2
⚖️ Legal
2
Summary
GitLab scores 3.9/5.0 on Glassdoor with a 3.9 work-life balance rating. Twilio scores 3.9/5.0 overall with a 4.1 WLB. They’re tied on overall satisfaction.
Both companies share these culture values: Remote-Friendly, Open Source, Work-Life Balance. GitLab also emphasizes Async-First, Transparent. Twilio also emphasizes Engineering-Driven, Strong Comp & Equity, Learning & Growth.
On the hiring front, GitLab has 195 open roles and Twilio has 143 open roles.