Ecommpay

Inclusive global payments platform

Concept profile · Draft for company review
Built from Ecommpay's public careers and company materials plus aggregated employee feedback.

2012

Founded

London, UK

Headquarters

500+

Employees

Global offices

Culture Overview

What it's really like to work at Ecommpay

Ecommpay is a privately held payments company founded in 2012, with more than 500 employees and offices in London, Riga, Limassol and Almaty. It builds and operates its own payment gateway, acquiring and certified processing infrastructure for online businesses. The working environment sits at the intersection of fintech product development and regulated financial services: teams are expected to improve complex payment flows while maintaining security, reliability and compliance. Public careers materials emphasise four principles: setting the rules of the game, improving outcomes rather than staying busy, standing by clients and colleagues, and working smart while thinking ambitiously.

Glassdoor Ratings

Ecommpay Glassdoor Ratings & Employee Reviews

4.4

Overall Glassdoor Score

Based on 75 employee reviews at research time

Work-Life Balance 4.4

Culture & Values 4.1

Overall Rating 4.4

Compensation & Benefits 4.3

Career Opportunities 4.3

86% recommend to a friend · 82% positive business outlook. Ratings are a research snapshot and may change.

Employee Review Themes

Working at Ecommpay: Pros & Cons

✓ What employees love

✓ Supportive colleagues and collaborative teams are the most consistent positive theme in employee feedback
✓ Work-life balance scores strongly, reinforced by a published hybrid model and health-focused benefits
✓ Structured development support includes an internal Academy, funded training and individual guidance from the Learning & Development team
✓ International product impact: teams build payment infrastructure used by merchants and their customers across markets

✗ What could be better

✗ Coordinating work across four international offices and time zones can require extra alignment
✗ Experience may vary by function and location across a 500+ person, regulated organisation
✗ Performance-based bonuses are tied to individual KPIs, so candidates may want clarity on how targets are set and reviewed
✗ Payments work carries non-negotiable compliance, security and reliability constraints that can add process

Engineering & Platform Culture

How the engineering team works

Platform

Payments Processing API & SDK

Product

A proprietary payment gateway, direct acquiring and certified processing platform supporting cards, alternative payment methods, payouts and merchant payment integrations.

Team Structure

More than 200 IT specialists work across the business. Riga houses product support and development, while Almaty is described as an IT hub; product, operations, compliance and customer teams collaborate across locations.

Careers

Recruitment typically moves from application review to a short screening conversation, an online interview and a final office interview. View current openings →

Live Careers & Benefits

Grow with Ecommpay

Loading current roles directly from Ecommpay's careers feed…

Learning

Internal Academy access, compensation for additional courses and individual development guidance from a Learning & Development team.

Flexibility & health

A hybrid work model, health insurance with dental coverage, sports activities and supported relocation opportunities.

Inclusive hiring

Disability Confident Committed and RNIB Visibly Better Employer recognition, with published commitments on accessible recruitment and reasonable adjustments.

Candidate process

A published six-stage journey covering application, review, screening, online interview, final office interview and offer.

View live roles at Ecommpay →