DevRev

AI-Native CRM — Unifying Product, Support & Engineering

The consensus on DevRev: Choose DevRev if you want to build an AI-native enterprise platform under a proven SaaS pioneer — but be ready for an intense, fast-moving ride.

2020
Founded
Palo Alto, CA
Headquarters
~800
Employees
$1.15B
Valuation (Unicorn)
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Culture Overview

What it's really like to work at DevRev

Founded in 2020 by Dheeraj Pandey (Nutanix co-founder, former CEO who took it public) and Manoj Agarwal (ex-SVP Engineering at Nutanix), DevRev is building an AI-native CRM that converges customer support, product management, and engineering into a single platform. With $100M in revenue, a $1.15B valuation, and Forbes Best Startup Employers recognition two years running, DevRev combines enterprise credibility with startup intensity. The culture is engineering-led and execution-obsessed — Dheeraj's second act after building a $15B infrastructure company, now applied to rethinking how software teams interact with their customers.

Glassdoor Ratings

DevRev Glassdoor Ratings & Employee Reviews

4.1
Overall Glassdoor Score
Based on 180 reviews
Culture & Values 3.7
Work-Life Balance 3.4
Compensation & Benefits 3.9
Career Opportunities 3.9
Overall Rating 4.1
76% Recommend to a Friend
75% Positive Business Outlook
Employee Review Themes

Working at DevRev: Pros & Cons

What employees love

  • Unicorn founded by a proven SaaS pioneer — Dheeraj Pandey took Nutanix from zero to $15B
  • Strong learning culture — global exposure, travel opportunities, and experimentation encouraged
  • High career opportunity score (3.9/5) — rapid growth creates new roles and leadership paths
  • AI-native product with real enterprise traction — $100M revenue, not just a science project

What could be better

  • Demanding pace — work-life balance scores 3.4/5, intensity is real
  • Fast-paced environment can feel overwhelming for new joiners still ramping up
  • Global distributed team means cross-timezone coordination challenges across 7 offices
  • Some reviews cite mixed management experiences — growing pains at scale
Engineering Culture

How the engineering team works

Tech Stack

AI/ML Python TypeScript Kubernetes

Product

AI-native CRM that converges customer support, product management, and engineering workflows into a single platform. Built to replace the disconnected toolchain of Jira + Zendesk + Salesforce.

AI & ML

Proprietary AI models powering agent-based customer interactions, automated workflows, and intelligent ticket routing. AI is the product, not bolted on. Explore DevRev →

Team Structure

Engineering-led organization with technical founders still deeply involved. ~800 employees across 7 global offices. Engineers own features end-to-end with direct lines to product decisions.

Open Positions

Join the DevRev team

Explore open roles at DevRev below.

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