Home › Jobs › Twilio › Legal

Legal Services Manager

Twilio Remote - United Kingdom Full-time Legal Posted Oct 21, 2026
Apply Now →

Culture signals in this specific role

Inferred from the employer’s wording in this job description. These role-level signals are separate from the company-wide employee-review scores below.

Fast-pacedThe wording signals a fast-moving environment with changing priorities.
Remote or flexibleThe listing mentions remote, distributed, flexible, or hybrid work.
Mission-ledThe role connects its work to mission, safety, or broader impact.

What it’s like to work at Twilio

Communications Platform · Remote-First

3.9
Employee Rating
4.1
Work-Life Balance
134
Open Roles
remotewlbeng-drivenopen-sourceequitylearning

What employees love

  • Genuine remote-first flexibility with excellent work-life balance
  • Strong compensation, benefits, and engineering-driven culture

What could be better

  • Frequent reorgs and leadership changes create uncertainty
  • Culture has shifted from creative builders to more corporate, profit-driven focus
View full Twilio culture profile →

About the Role

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.

See yourself at Twilio

Join the team as Twilio's next Legal Services Manager.

About the job

We are looking for a Legal Services Manager to join our Center of Excellence function within our larger Legal Operations Team. In this role, you will be responsible for reviewing and vetting high-volume, repeatable work across multiple facets of the Legal Team and serving as the initial legal point of contact. You will also support ad-hoc operational activities to make the Legal Team more efficient.

Responsibilities

In this role, you’ll be responsible for the following:

Legal Support Requests & Commercial Contracts

Legal Processes & Operations

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

Desired

Location

This role will be remote and based in the UK.

Travel

We prioritize connection and opportunities to learn from each other. While this role is remote, you may be required to travel occasionally for team offsites, All Hands, and other gatherings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Equal opportunity employer

Twilio is proud to be an equal opportunity employer.

Twilio is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Similar Roles

More at Twilio
Payroll Tax and Compliance Analyst
Remote - Ireland
›
Similar roles at other companies
Compliance Manager, User Enablement
Stripe · Dublin OR London
›
Global Safety & Security Manager
Datadog · Sydney, Australia
›
Legal Engineering Manager (Law Firm, Litigation/Regulatory)
Harvey · San Francisco
›
Compliance Manager
Anyscale · San Francisco
›
Engineering Manager, Fraud & Compliance
Mercor · San Francisco
›

Frequently Asked Questions

What is the work-life balance like at Twilio?
Twilio has a work-life balance score of 4.1/5 based on employee reviews. This is above average, suggesting the company genuinely respects work-life boundaries.
What is Twilio’s culture like?
Twilio is characterized by these culture values: remote, wlb, eng-driven, open-source, equity, learning. Based on employee reviews, the company has an overall rating of 3.9/5. Genuine remote-first flexibility with excellent work-life balance
How many open roles does Twilio have?
Twilio currently has 134 open roles across departments including engineering, product, sales, and more. Roles are refreshed daily from their careers page.
Is this role remote-friendly?
This role is located in Remote - United Kingdom. Twilio is a remote-friendly company, with many roles available for remote work.
Apply for this role at Twilio →