incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Since launching in 2021, we’ve helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters.
We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies.
The Team
We are building the on-call experience we’ve always wanted fast, intuitive, and human.
We’re looking for our first React Native Product Engineer to lead the charge on our mobile app for iOS and Android. You’ll have a wide remit, plenty of autonomy, and the chance to shape everything from architecture and tooling to the user experience and release process.
This is a rare opportunity to join us early and build something meaningful: a product that supports real people through high-stakes, high-pressure moments and helps them feel in control.
If you care about craft, thoughtful UX, and doing work that has immediate impact, we’d love to hear from you. While your main focus will be on mobile, you’ll work across the stack and alongside product engineers, designers, and PMs to ship work that has an impact on thousands of users.
What you’ll be doing
Be the driving force behind our mobile app. You’ll set the tone for how we build a beautiful and reliable on-call app that customers love using.
Build across the stack. While your focus will be React Native, you’ll work end-to-end to deliver a cohesive product experience.
Put users first. You’ll care deeply about usability, accessibility, and performance, and you’ll work closely with customers to understand their needs and test your ideas.
Ship value quickly, with care. We think deeply but bias towards action—shipping fast helps us learn, improve, and stay focused on what matters most.
Level-up your team. Whether it’s mentoring, sharing the experience you’ve gained, or offering thoughtful feedback, you’ll help the whole team grow and do better work together.
What experience you need to be successful
Built and shipped high-quality iOS and Android apps in React Native that are used at scale.
Enjoy breaking down complex problems and finding pragmatic paths forward.
Experience working across a stack, and are comfortable picking up new tools or languages where needed.
Care deeply about the user experience and are keen to speak directly with customers.
Believe in writing clear, maintainable code, and know when to optimise for learning, not perfection.
Our tech stack
Our mobile app is built with React Native and Expo, giving us a strong foundation for delivering a fast, polished experience on both iOS and Android.
Under the hood, our core product is built with Go and TypeScript (React), backed by Postgres, and stitched together using a typed, auto-generated API client that helps us move quickly and safely across the stack.
We deploy everything into Google Cloud Platform, making use of GKE, Cloud SQL, BigQuery, PubSub, and Cloud Storage, with infrastructure managed through Terraform and CI/CD pipelines powered by CircleCI.
We keep a close eye on how things behave in production using Sentry for errors, Grafana and Prometheus for metrics and dashboards, and Kibana for logs.
We’re also investing in the future. Our AI-powered features use tools from Anthropic, Vertex, and OpenAI, alongside our own internal AI tooling which lets us experiment quickly, ship confidently, and measure how things perform in the wild.
What we offer:
We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.
Market leading private medical insurance
Generous parental leave
First Friday of the month off
Generous annual leave/PTO allowance
Competitive salary and equity
Remote working and personal development budget
Enhanced pension/401k