People Operations Coordinator (Back Half)

Empowering our global workforce to power the future of trade.

The opportunity:

Our People Operations team is the backbone of Flexport's employee experience, ensuring every team member feels supported and empowered. As a People Operations Coordinator at our Lewisville Fulfillment Center, you'll be a key point of contact for our on-site workforce, working closely with employees, managers, and the broader People team. You'll directly contribute to a seamless employee journey, from onboarding to daily support, managing critical HR processes like timekeeping and general inquiries. This role offers a unique opportunity to shape the day-to-day experience of our operational teams, solving challenges with empathy and precision in a dynamic, rapidly growing environment.

You will:

• Provide essential Tier 1 support for all people-related inquiries at the Lewisville Fulfillment Center, ensuring timely and accurate resolution.
• Manage and process employee lifecycle events, including onboarding, training logistics, and offboarding procedures.
• Administer time and attendance records, processing timesheet adjustments using physical timeclocks and HRIS software.
• Maintain accurate employee data and ensure compliance with all internal policies and external regulations.
• Collaborate with People Partners and other HR specialists to escalate complex issues and improve operational workflows.

You should have:

• 1+ year of experience in a People Operations, HR Coordinator, or similar administrative support role.
• The ability to work a Back Half schedule (Wed-Sat 10:30am-8:30pm )
• Proficiency with HRIS systems and timekeeping software.
• Demonstrated ability to manage high-volume inquiries with strong attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a proven ability to build trust and rapport.
• A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

You will get:

• A global role in a company that's transforming a trillion-dollar industry.
• Opportunities for career growth and professional development in a fast-paced environment.
• A supportive team culture that values collaboration, innovation, and direct feedback.
• Competitive compensation, comprehensive benefits, and a commitment to work-life balance.

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