People Ops Workplace Manager

What you’ll do

• Run HQ workplace operations: Own the day-to-day Palo Alto office experience end-to-end, including facilities, vendors, office readiness, amenities, access, and the employee and visitor experience.
• Build culture and employee engagement: Design and deliver team events, celebrations, and office rituals that strengthen connection and bring energy to HQ.
• Operate our customer events space: Manage the day-to-day readiness and logistics of our adjacent events space for customer meetings, product launches, hackathons, and community events. Partner closely with Sales and Marketing on catering, room setup, A/V, vendors, guest experience, and day-of execution.
• Own vendors, budgets, and scalable systems: Manage vendor performance, renewals, purchasing, and workplace spend. Build simple processes that maintain high standards while balancing quality, cost, and scale.
• Partner across the company: Collaborate with People Ops, IT/Security, Finance, Sales, Marketing, leadership, and global Places teams to coordinate workplace needs, employee programs, and high-visibility events.

What we’re looking for

• Relevant experience: 1-2 years in workplace operations, office management, hospitality, employee experience, events, or a similar role, ideally in tech or a high-growth environment.
• Operational and event execution: Highly organized and detail-oriented, with the ability to manage office operations and events end-to-end without dropping the ball.
• High-hospitality mindset: You naturally make employees, customers, and visitors feel welcome, considered, and well cared for.
• Vendor and budget ownership: Comfortable managing facilities partners, event vendors, contracts, purchasing, and spend with sound judgment.
• Resourceful problem-solving: Hands-on, calm under pressure, and able to solve last-minute workplace and event challenges within real constraints.
• Strong partnership and communication: Able to coordinate across teams, manage stakeholders, and communicate clearly before, during, and after an event or initiative.
• Judgment and discretion: Trusted around senior leaders, customers, and confidential information.
• Onsite expectation: Based in our Palo Alto HQ 4–5 days per week, with flexibility around business and event needs.