Conversational AI · Palo Alto
About the Role
At Character.AI, our mission is to build the future of AI entertainment, giving everyone access to personalized, engaging AI experiences. To bring that mission to the world, we need a product marketing leader who can own how we launch, how we message, and how we show up—in app stores, inside our product, and across every surface users encounter.
As PMM, you will lead go-to-market for product launches, own ASO performance across iOS and Android, and write the in-product copy that drives conversion across our monetization surfaces. You’ll partner with Monetization PMs (who own revenue strategy, pricing, and channel P&Ls) to translate their decisions into compelling user-facing messaging.
This is Character’s first dedicated PMM hire. You’ll report to the Head of Growth Marketing and sit at the center of Product, Growth, and Creative—defining the function from the ground up.
Responsibilities
Go-to-Market Strategy
Lead GTM end-to-end for product launches: positioning, messaging, launch plans, cross-functional timelines, and branded campaigns
Own the c.ai+ subscription promo calendar: plan and execute deals, discounts, and trial offers timed to brand moments, cultural moments, and product launches
Conceive and execute branded campaigns that build awareness, drive trial, and reinforce Character’s brand with consumers
Build and maintain the positioning framework: product positioning, competitive messaging, and value propositions that evolve with the product and market
Monitor the competitive landscape: track competitor positioning, pricing, and marketing to inform messaging and differentiation
Define success metrics for every launch and build repeatable playbooks from learnings
App Store Optimization (ASO)
Own app store listing performance across iOS and Android: keyword strategy, metadata optimization, conversion rate optimization, and ranking tracking
Lead creative collaboration with the design team to ensure screenshots, preview videos, and descriptions are high-converting and brand-aligned
Own app store promo submissions and execution: feature nominations and promotional placements with Apple and Google, aligned with the GTM and subscription promo calendars
Own custom product page (CPP) strategy and execution: build, test, and iterate on tailored store experiences for different audiences, campaigns, and channels
Own ASO localization across international markets: localized keywords, metadata, screenshots, and descriptions
Set ratings & reviews strategy: define the approach for review solicitation and sentiment monitoring; partner with support to execute
Report on ASO performance: impression-to-install conversion, keyword rankings, CPP performance, and promo impact
In-Product Monetization Copy
Write and own conversion copy across monetization surfaces: subscription upsells, paywall modals, upgrade prompts, pricing pages, and free-to-paid nudges—hands on keyboard
Craft the narrative arc of the free-to-paid journey: ensure every touchpoint reinforces the value of Character+ and moves users toward conversion
Partner with Monetization PMs to translate their decisions into compelling user-facing messaging
Run and interpret A/B tests on in-product copy to improve upgrade rates, reduce churn, and optimize conversion
Maintain a copy system for monetization surfaces: a library of tested headlines, CTAs, and value prop messaging the team can draw from and iterate on
Requirements
5–8+ years of product marketing experience at a high-growth consumer tech, AI, or subscription-based company
Proven track record of leading product launches and branded campaigns that drove measurable adoption, engagement, or revenue
Strong hands-on copywriter: you’ve personally written in-product copy that drives conversion—upsell flows, paywalls, pricing pages
Deep ASO experience: you’ve owned app store listing performance, keyword strategy, and creative testing on iOS and/or Android
Experience owning a promotional or launch calendar and coordinating cross-functional execution against it
Exceptional storytelling skills: you can distill nuance into punchy, clear messaging across marketing and product surfaces
Strong analytical chops: comfortable with A/B testing, funnel metrics, and using data to refine copy and positioning
Deep cross-functional instincts: you know how to work with PMs, engineers, designers, and data scientists without a playbook
Scrappy and self-directed—you thrive in ambiguity and move fast without waiting for permission
Nice to Have
You’ve been an early PMM hire and built the function from scratch
Experience marketing to Gen Z or community-driven audiences
Familiarity with AI/ML products, LLMs, or conversational AI
Background in growth marketing, lifecycle marketing, or product-led growth
Experience writing conversion copy for subscription or freemium products
Experience in consumer products with large, diverse user bases (social, gaming, entertainment, or creator platforms)
International ASO or localization experience
Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.
In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach.
Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!
At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.