Decagon
Small (~210)
Mercury
Large (~1,300)
Best For
Decagon
Best for: Builders who want to ship AI customer support agents directly to F500 customers with technical founders deeply involved
Mercury
Best for: Engineers who want product ownership and fast growth building startup banking infrastructure
Ratings
DecagonMercury
3.9
4.3
Overall
3.7
3.8
Work-Life Balance
3.8
3.9
Culture & Values
3.2
4.0
Comp & Benefits
3.7
3.8
Senior Mgmt
3.7
3.9
Career Opps
👍 75% Recommend
👤 85% CEO Approval (Jesse Zhang)
👍 79% Recommend
👤 85% CEO Approval (Immad Akhund)
Culture Values
Decagon only
No unique values
Mercury only
🌱 Learning & Growth🧩 Wears Many Hats
Shared
⚙️ Engineering-Driven🚀 Ship Fast & Iterate💎 Strong Comp & Equity🎯 Direct Product Impact
Pros & Cons
Decagon
- Strong engineering-driven culture with technical founders still deeply involved
- Ship meaningful AI features to enterprise customers every week
- Intense workload and high expectations — not a typical 40-hour week
- SF-centric; most roles expect in-office presence
Mercury
- Strong talent density with smart, motivated teammates and genuine autonomy and ownership
- Great Place to Work certified — product-first mindset with meaningful scope for every engineer
- Still figuring out how to scale processes — expect some ambiguity and shifting priorities
- Work-life balance rated 3.8/5 — periods of higher intensity during rapid growth phases
Bottom Line
Decagon
Choose Decagon if you want intense builder energy at a $4.5B Series D AI agents startup with real enterprise revenue — but expect SF office-centric culture and cash comp that trails top AI labs.
Mercury
Choose Mercury if you want product ownership, fast growth, and to build banking infrastructure for startups — but expect growing pains and occasionally intense workloads.
Open Roles
Decagon — 95 jobs
💼 Sales / GTM
32
💻 Engineering
25
📋 Product
7
🧠 ML / AI
6
⚙️ Operations
3
⚖️ Legal
2
📣 Marketing
2
📊 Data
1
🎨 Design
1
👤 HR / People
1
Mercury — 70 jobs
💻 Engineering
15
💼 Sales / GTM
13
👤 HR / People
4
📋 Product
4
🎨 Design
3
⚖️ Legal
3
⚙️ Operations
3
📊 Data
2
💰 Finance
2
📣 Marketing
2
🧠 ML / AI
1
🎧 Support
1
Summary
Decagon scores 3.9/5.0 on Glassdoor with a 3.7 work-life balance rating. Mercury scores 4.3/5.0 overall with a 3.8 WLB. That’s a 0.4-point gap on overall satisfaction.
Both companies share these culture values: Engineering-Driven, Ship Fast & Iterate, Strong Comp & Equity, Direct Product Impact. Mercury also emphasizes Learning & Growth, Wears Many Hats.
On the hiring front, Decagon has 95 open roles and Mercury has 70 open roles.