Contentful
Large (~1,000)
incident.io
Small (~140)
Best For
Contentful
Best for: Backend and full-stack engineers who want to work on developer-facing content infrastructure with remote flexibility and an established product used by major brands
incident.io
Best for: Engineers and salespeople who value a strong culture with 13 extra holidays per year and approachable, ego-free founders
Ratings
Contentfulincident.io
3.4
4.5
Overall
3.8
4.1
Work-Life Balance
3.5
4.6
Culture & Values
3.4
4.5
Comp & Benefits
3.2
4.3
Senior Mgmt
3.2
4.3
Career Opps
👍 68% Recommend
👤 71% CEO Approval (Jaspar Carmichael-Jack)
👍 90% Recommend
👤 95% CEO Approval (Stephen Whitworth)
Culture Values
Contentful only
🌐 Remote-Friendly🎯 Direct Product Impact
incident.io only
🪟 Transparent🛡️ Safe to Fail🚀 Ship Fast & Iterate🤝 Flat Hierarchy
Shared
⚙️ Engineering-Driven🌱 Learning & Growth
Pros & Cons
Contentful
- Flexible remote/hybrid setup with strong distributed team culture
- Talented and humble engineering team with approachable, responsive leadership
- Stagnating product development with competition overtaking in key areas
- Internal promotions are difficult with pay disparities between long-tenured and new hires
incident.io
- Strong culture with a dedicated culture manager — values are practiced, not just stated
- Excellent compensation and benefits with strong career growth opportunities
- Rapid scaling can create instability — some report organizational growing pains
- London-centric with limited remote options for some roles
Bottom Line
Contentful
Pioneer in headless CMS with genuine remote flexibility, but Glassdoor is below average (3.4, 68% recommend) — reviews mention leadership instability and limited career progression.
incident.io
Exceptional culture (4.5 stars) with genuine values, great benefits including 10% pension match, and kind colleagues — but London-centric with some layoff scars from 2024.
Open Roles
Contentful — 114 jobs
💻 Engineering
56
📋 Product
17
💼 Sales / GTM
13
📊 Data
6
📣 Marketing
4
🧠 ML / AI
2
⚖️ Legal
1
🎧 Support
1
incident.io — 27 jobs
💼 Sales / GTM
20
💻 Engineering
6
Summary
Contentful scores 3.4/5.0 on Glassdoor with a 3.8 work-life balance rating. incident.io scores 4.5/5.0 overall with a 4.1 WLB. That’s a 1.1-point gap on overall satisfaction.
Both companies share these culture values: Engineering-Driven, Learning & Growth. Contentful also emphasizes Remote-Friendly, Direct Product Impact. incident.io also emphasizes Transparent, Safe to Fail, Ship Fast & Iterate, Flat Hierarchy.
On the hiring front, Contentful has 114 open roles and incident.io has 27 open roles.