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Senior UX Researcher, Qualitative

Suno Los Angeles FullTime Product Posted 3w+ ago
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Culture signals in this specific role

Inferred from the employer’s wording in this job description. These role-level signals are separate from the company-wide employee-review scores below.

OwnershipThe description emphasizes ownership or end-to-end responsibility.
Cross-functionalThe role explicitly involves collaboration across teams or functions.
Fast-pacedThe wording signals a fast-moving environment with changing priorities.
Deep technical workThe role highlights substantial technical, research, or systems work.
MentoringMentoring, coaching, or technical leadership is part of the role.

What it’s like to work at Suno

AI Music Generation · Cambridge, MA

3.9
Employee Rating
3.8
Work-Life Balance
71
Open Roles
ship-fasteng-drivenproduct-impactmany-hatslearning

What employees love

  • Building the leading AI music platform with 2M+ paid subscribers and explosive growth
  • Creative, mission-driven team working at the intersection of AI and music

What could be better

  • Compensation & benefits rated 3.5/5 — below market for AI startups
  • Startup growing pains — processes and structure still catching up to rapid scaling
View full Suno culture profile →

About the Role

About Suno

We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.

Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.

Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).

Founded in 2023 by Harvard alumni with a shared passion for music, Suno has quickly grown to 250 employees while empowering more than 100 million people to create original songs. In 2026, we raised a $400 million Series D at a $5.4 billion valuation to continue building innovative products that amplify creativity and imagination.

About The Role

For most people, making music has always felt out of reach. Suno is changing that, and mobile is where that change will happen for the majority of people.

We are looking for a Senior Qualitative UX Researcher to own the deepest questions about the people we haven't reached yet. Not the users who already know what a stem is, but the ones who open the app with no idea what's possible and no vocabulary for what they want. Understanding how creative confidence gets built, across a very wide range of ages and levels of experience, is one of the highest-leverage research problems at the company right now.

You'll be the research partner to the PM and designer leading mobile create and working alongside them to address shared product questions. You’ll also collaborate with the researcher focused on rapid mobile evaluation, ensuring that usability insights and foundational research inform one another.

This is a senior individual contributor role with significant ownership. You’ll develop and advocate for the research roadmap, adapt it as priorities evolve, and confidently revise your perspective when new evidence emerges.


Listen to the song we made about this role! https://suno.com/s/Asd2doVRgxJzjenY

What You'll Do

Own the foundational research agenda for mobile create - Define and run the generative studies that shape where the product goes: ethnography, diary and longitudinal studies, in-context observation, concept work. Decide what's worth studying, and say no to what won't change a decision.

Go where the creating happens - Lead in-person and in-field research, including in-home sessions and sessions with more than one participant at once, such as household and family settings. Some of the most important behavior here will never show up in a remote unmoderated test.

Be a true partner, not a service desk - Sit with the mobile create PM, designer, and engineers as decisions are being made. Bring user signal early enough to change the shape of the work, not late enough to only validate it.

Turn findings into things the org keeps using - Segmentations, journey and jobs-to-be-done frameworks, opportunity maps, design principles that outlive any single launch and get cited in rooms you're not in.

Connect qual to the numbers - Pair depth with survey and behavioral data. Work with data science as a peer to size what you find, and with growth partners to translate insight into acquisition, onboarding, and retention bets.

Raise the craft bar - Mentor, review study designs, and unblock other researchers. This is an IC role with real influence, not a management track.

Who You Are

What You'll Need

Nice to Haves

Additional Notes

Perks & Benefits for Full-Time Employees

Compensation

The annual salary range for this role is: $176K-$220K (before equity)

Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

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Frequently Asked Questions

What is the work-life balance like at Suno?
Suno has a work-life balance score of 3.8/5 based on employee reviews. This is about average for the AI/tech industry.
What is Suno’s culture like?
Suno is characterized by these culture values: ship-fast, eng-driven, product-impact, many-hats, learning. Based on employee reviews, the company has an overall rating of 3.9/5. Building the leading AI music platform with 2M+ paid subscribers and explosive growth
How many open roles does Suno have?
Suno currently has 71 open roles across departments including engineering, product, sales, and more. Roles are refreshed daily from their careers page.
Is this role remote-friendly?
This role is located in Los Angeles. Check the job description above for specific location and remote work details.
Apply for this role at Suno →