Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As Stripe continues to develop innovative products that serve businesses of all sizes, risk will increase in complexity and scale. The Industry Expansion Strategy team protects Stripe's business and mission by building the policies, frameworks, and practices that enable Stripe to support businesses in complex, highly regulated industries. As Stripe expands into new markets and products, we unlock revenue, advance trust, and set the standard for what responsible growth looks like at scale.
What you’ll do
Stripe's financial infrastructure only works if merchants can trust it—and that trust depends on us staying ahead of card network requirements. The Industry Expansion Strategy team owns that problem globally. As part of the team, you'll be the person who ensures our merchant portfolio stays compliant with Visa, Mastercard, and other card network rules as Stripe scales globally.
This isn't a passive monitoring role. You'll work directly with Sales, merchants, card networks, and internal Risk and Compliance teams to catch issues early, fix them fast, and build processes that move Stripe ahead.
We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience.
Responsibilities
- Own oversight of merchant risk management processes for Payment Facilitators, Marketplaces, and other Third-Party Agents and Servicers, including preparing merchants for card network registration, managing network reporting requirements, and conducting periodic reviews and user remediations
- Partner with internal teams to design compliance strategies that support Stripe's global expansion without creating major downstream risks
- Embed within first-line teams, particularly Sales and Product, to train sellers to develop the judgment to catch gaps and position Risk as a business enabler
- Build new processes and enhance existing processes to optimize for efficiency and automation, manage incoming non-compliance escalations from partners, and monitor our portfolio against rules and requirements
- Perform research and analysis to assess Stripe's current market position and develop and prioritize long-term strategic plans for future growth
- Challenge the status quo and provide multiple alternative solutions and key execution criteria
- Execute special projects and ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of professional experience in a related role in Payments or FinTech industries, including experience with card network compliance
- Familiarity with banking and money movement regulations, including KYC and KYB, AML OFAC compliance, and credit and fraud risk
- Experience overseeing design execution and delivery of highly strategic programs
- Proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines
- Data-driven problem-solving skills, including the ability to distill complex, ambiguous regulatory issues into clear, concise, and reliable guidance for stakeholders and Stripe users
- Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations
- Strong stakeholder management skills and operating rigor, including the ability to take ownership, be accountable, and lead without formal authority to navigate ambiguity and solve problems with the end user in mind
- Entrepreneurial and curious mindset, including motivation to develop deep subject matter expertise and understanding of risk-based frameworks
- Strong operating rigor, executive presence, and presentation skills, including experience engaging with leadership
- Experience in a client-facing role managing relationships with large, global organizations
Preferred Qualifications
- Strong desire to work in a fast-paced and innovative environment
- A strong understanding of Stripe's business and products and an ability to research and self-start