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Software Engineer, Security

Pylon San Francisco FullTime Engineering Posted 3w+ ago
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What it’s like to work at Pylon

B2B Customer Support · San Francisco

4.3
Employee Rating
4
Work-Life Balance
31
Open Roles
ship-fastmany-hatsproduct-impact

What employees love

  • YC + a16z backed with strong product-market fit in B2B customer support
  • Small team with outsized ownership — every engineer directly shapes the product

What could be better

  • Very early-stage with minimal processes
  • Fast pace may not suit everyone
View full Pylon culture profile →

About the Role

At Pylon, we're building the future of B2B Post Sales.

We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time.

We’re backed by a16z, BCV, General Catalyst, Y Combinator.

Currently more than 1300 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List.

What you'll work on

You might be a fit if the below describes you...

Our perks

🏥 Fully covered medical, dental, and vision insurance for employees

🏦 401(k) retirement plan

🚆 Commuter benefits

🌱 Parental leave

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite

🍽 Lunch, dinner, and snacks at the office

🏋️ Fitness stipend

More about Pylon

Funding: Series B led by a16z and BCV ($51M total raised)

Founders: Advith Chelikani, Robert Eng, and Marty Kausas

Team: Currently 90 and growing!

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Frequently Asked Questions

What is the work-life balance like at Pylon?
Pylon has a work-life balance score of 4/5 based on employee reviews. This is above average, suggesting the company genuinely respects work-life boundaries.
What is Pylon’s culture like?
Pylon is characterized by these culture values: ship-fast, many-hats, product-impact. Based on employee reviews, the company has an overall rating of 4.3/5. YC + a16z backed with strong product-market fit in B2B customer support
How many open roles does Pylon have?
Pylon currently has 31 open roles across departments including engineering, product, sales, and more. Roles are refreshed daily from their careers page.
Is this role remote-friendly?
This role is located in San Francisco. Check the job description above for specific location and remote work details.
Apply for this role at Pylon →