We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
We are seeking a Senior Product Manager to own the vision, strategy, and execution for our In Store Tasks product. This role sits at the intersection of shopper experience, retailer and CPG enablement and plays a big role in improving the reliability of fulfillment for our customers.
Fulfillment quality is a critical driver of customer satisfaction and retailer trust at Instacart. You will define and deliver the roadmap for Shoppers doing in-store tasks that will enable us to build in-store intelligence to better track inventory, item location and ultimately fulfill orders accurately, efficiently, and at scale.
This role partners closely with a dedicated team of engineers, designers, and data scientists, and will collaborate broadly across Shopper and Logistics teams to drive aligned priorities.
This role sits within the Inventory Intelligence team — responsible for the end-to-end technology that powers inventory and in-store intelligence signals that are used across Instacart's platform and beyond, serving shoppers, retailers, CPGs and customers alike.
About the Job
This is an exciting opportunity to define the shopper flows using cutting edge CV technologies that build the foundations of our Instore inventory intelligence. You will develop new capabilities and improve existing products to enable high quality and high efficiency data collection that can scale to thousands of stores over the next 2 years.
- You will own data collection experiences — from how shoppers receive and action tasks in-store, to efficiently collect data for inventory and store maps, monitoring and optimizing this as we scale.
- You will build deep understanding of shopper workflows and operational pain points to design tools that improve scanning accuracy, speed, and shopper satisfaction
- You will work closely with retail partners to ensure our tooling integrates naturally into their in-store environments
- You will partner with enterprise sales and retailer success teams to support partner onboarding, drive adoption of new features, and contribute to shopper, customer and retailer NPS and retention
- You will define platform solutions that scale across retailer sizes, store formats.
- You will represent the in-store task roadmap with internal stakeholders and, where relevant, with external partners
About You
Minimum Qualifications
- You have 4+ years of product management experience, ideally within operationally complex physical environments
- You've built products end-to-end and know how to drive initiatives from early concept through scaled delivery.
- You're highly data-literate and comfortable navigating ambiguity with analytical rigor, using data to prioritize ruthlessly and make sound tradeoffs.
- You communicate complex ideas with clarity and influence — aligning cross-functional teams and senior stakeholders around shared goals without direct authority.
- You understand the shopper and retailer experience deeply, and you hold yourself accountable to meaningful customer and commercial outcomes.
- You operate with an entrepreneurial mindset, comfortable moving fast in evolving environments while maintaining high standards.
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