We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart’s mission is to create a world where everyone has access to the food they love and more time to enjoy it together. To achieve this mission, we partner very closely with 600+ retailer partners on many initiatives so that they can achieve their core objectives. As part of these initiatives and to support our retail partners, we are working on a number of innovative solutions to continue raising the bar on customer experience, quality, and efficiency.
As the S&P Senior Manager, Caper Sales you will own a portfolio of global enterprise retailers to strategically sell in Caper carts and deepen our in-store relationships. You will lead the end-to-end sales strategy for Caper, in close partnership with our International Platform Sales team and Connected Stores leadership, for your portfolio. In addition to your core sales responsibilities, you will collaborate internally with Product, Finance, Marketing, Legal, Ops, and Partnerships to refine acquisition strategies and build / tailor external-facing communications to achieve win-win outcomes for Caper and retailers. This is an individual contributor role with massive potential as the business grows. We are looking for candidates who are excited about Caper, smart cart technology, breaking into a new market, and the future of the in-store experience for customers!
The Strategy & Planning team at Instacart sits at the nexus of internal teams and BD Retail. We drive go-to-market strategies, complete analyses, and provide recommendations backed in strategic rationale and analytical rigor for some of the most innovative offerings at Instacart. And when the offering is complex, we also lead solution sales and expansions where we sell directly to retailers. This is a rare opportunity to join a growing team within Business Development.
About the Job
Own responsibility for strategically selling Caper into a portfolio of key global enterprise retailers, with a specific focus on the European marketWork together with the International Platform Sales team to design and implement selling strategies that will drive revenue growth for Caper and InstacartIdentify, build, and maintain strong relationships with key Caper decision-makers and influencers Create and deliver compelling Caper and/or Connected Stores presentations and proposals to retailersNegotiate and close complex Caper contracts with retailersCollaborate with Connected Stores S&P to enhance the overall go-to-market strategy and processes for Caper Partner closely with cross-functional stakeholders across several functions including Product, Finance, Marketing, Legal, and Partnerships to develop creative solutions that drive results
About You
Minimum Qualifications
- 9+ years’ experience working on cutting-edge challenges in the grocery or retail space
- Excellent communication, written, verbal and presentation skills with the ability to distill complex ideas into clear and compelling stories
- A self-starter able to proactively and independently drive progress across multiple stakeholder groups
- Experience selling or expanding high-tech products or services, preferably in the retail industry
- Proven track record of exceeding sales / OKR targets
- Comfort with ambiguity and a rapidly evolving business landscape
- Strong technical skills and understanding of APIs, databases, and integration tools
- Willingness and ability to travel internationally as needed
Preferred Qualifications
Comfort with data analysis and modeling
- Ability to speak multiple languages and comfortable with navigating other cultures
- Experience with products that involve hardware and software
- Exposure to supply chain, in-store advertising, retail labor management, and front end operations
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