We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
As the Integration & Automation Tech Lead, you will define the strategy, architecture, and delivery for Instacart's enterprise integration and automation landscape across the Finance and Accounting ecosystem. This role blends strategic ownership with hands-on technical leadership — ensuring our platforms are scalable, secure, audit-ready, and intelligent enough to evolve with the business.
You will architect modern, platform-agnostic integrations across ERPs, banking and payment systems, procurement, CRM, and data platforms — leveraging iPaaS, APIs, webhooks, and AI to eliminate manual work and accelerate financial transformation. You'll modernize release and automation practices through CI/CD, and partner with stakeholders across Finance, Accounting, Engineering, and Product to ensure technology is a strategic enabler of insight, compliance, and growth.
The Finance Systems and Solutions (FINSS) team owns the end-to-end lifecycle, governance, and evolution of technology systems that enables Finance across Instacart. We align deeply with Finance leadership to ensure that systems serve not just as tools, but as strategic enablers of insight, control, and growth.
About the Job
Strategy, Roadmap & Architecture
- Define and evolve the integration and automation strategy and roadmap across Finance and Accounting systems, with a platform-agnostic, best-fit-for-purpose approach.
- Architect solutions for end-to-end integrations across ERPs (Oracle/NetSuite/Workday), CRM (Salesforce), procurement (Zip/Coupa), HRIS, banking/payment processors, and data platforms (Snowflake/Databricks/Redshift).
- Translate complex technical landscapes into clear priorities and milestones that resonate with both technical and non-technical stakeholders.
- Champion modern integration patterns — iPaaS, event-driven architectures, REST/SOAP APIs, webhooks, and streaming — and select the right tool for each use case.
Solution Delivery & Technical Leadership
- Deliver robust, scalable integration solutions across modern iPaaS platforms (Boomi, Workato, MuleSoft, or equivalents) and Oracle Integration Cloud (OIC), as well as custom API and database integrations.
- Design and implement secure bank-to-ERP integrations with encryption (PGP, SFTP, tokenization) and payment processor integrations that meet financial controls and audit requirements.
- Establish CI/CD pipelines, version control, and automated release frameworks across integration platforms to improve reliability, traceability, and deployment velocity.
- Embed AI and intelligent automation capabilities into integration workflows — leveraging LLMs, agents, and ML services to streamline reconciliation, anomaly detection, and exception handling.
- Mentor junior BSAs and integration analyst, raising technical standards and fostering a culture of continuous improvement.
Stakeholder Partnership
- Collaborate with Finance, Accounting, Engineering, IT, and Product to align technology initiatives with business outcomes.
- Influence roadmap priorities through measurable outcomes (e.g., release velocity, integration stability, system uptime).
- Serve as a trusted advisor to Finance and Accounting leadership on integration and automation opportunities.
Innovation & Continuous Improvement
- Monitor Oracle feature releases and evaluate emerging technologies, including automation and AI, for financial system use cases.
- Promote organizational learning through enablement sessions, technical deep-dives, and knowledge-sharing forums.
Security & Compliance
- Partner with Security, IT, and Audit to ensure integrations adhere to least-privilege access, data encryption, SoX controls, and compliance requirements.
- Advocate for observability, logging, monitoring, and infrastructure practices that ensure integrations are resilient, traceable, and audit-ready.
This role is ideal for a hands-on integration architect who thrives outside the boundaries of any single vendor ecosystem — someone who is equally comfortable building on iPaaS, writing API integrations from scratch, working with data platforms, and applying AI to solve real business problems.
About You
Minimum Qualifications
- 10+ years of experience in integration development, enterprise architecture, and/or financial systems, with deep cross-platform expertise.
- Hands-on experience with at least one modern iPaaS — Boomi, Workato, MuleSoft, or equivalent — including production-grade orchestration, error handling, and monitoring.
- Strong working knowledge of complex API integrations (REST, SOAP, GraphQL), authentication patterns (OAuth, JWT, API keys, mTLS), webhooks, and event-driven architectures.
- Proven experience with modern ERPs (Oracle Cloud, NetSuite, Workday) and integrations to boundary systems such as Salesforce, Workday HCM, Zip/Coupa (procurement), and billing platforms.
- Hands-on experience integrating with banking systems (host-to-host, SWIFT, BAI2, ISO 20022) and payment processors, including encryption and secure file transfer protocols.
- Working knowledge with database and data platform integrations — Snowflake, Databricks, Redshift, or equivalent — including bulk data movement, CDC, and reverse ETL patterns.
- Hands-on expertise with CI/CD pipelines, version control (Git), and release automation in an integration context.
- Proven track record as a technical lead or architect for enterprise integration programs.
- Ability to identify risks, propose strategic initiatives, and communicate effectively with non-technical stakeholders.
- Experience mentoring junior engineers or BSAs, fostering technical growth across teams.
Preferred Qualifications
- Hands-on experience applying AI and LLMs to integration and automation use cases (e.g., agent-based workflows, intelligent document processing, anomaly detection).
- Experience with Oracle Integration Cloud (OIC) and OCI administration (compartments, IAM, compute, databases).
- Experience modernizing legacy financial system architectures and migrating from point-to-point integrations to event-driven or iPaaS-based models.
- Familiarity with DevSecOps practices, observability frameworks and compliance-driven architectures (SOX, SOC 2).
- Experience in a high-growth, fast-paced environment where requirements evolve rapidly.
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