We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
Instacart’s Growth Partnerships team is at a critical inflection point. We manage a high-stakes portfolio of multi-year relationships with some of the most recognizable brands in media, travel, financial services, and loyalty — and those partnerships are only growing in importance. We’re hiring a Growth Partnerships Manager to own a portfolio of key partners end-to-end: from in-market performance to executive-level relationship management to renewals. This role sits at the intersection of commercial strategy and operational execution, and the person who fills it will have a direct line of sight to Instacart’s customer acquisition growth and Instacart+ distribution.
What you’ll cook up in your first year
- A high-performing partnership portfolio with measurable results — each partnership in your book of business delivers against agreed objectives, with clear accountability for performance, contract compliance, and continuous improvement opportunities identified and acted on.
- Renewed and renegotiated commercial agreements that unlock incremental value — you’ve led complex negotiations with Fortune 500 partners, developed deal models with Finance and Legal, and closed terms that reflect both Instacart’s business priorities and the partner’s strategic interests.
- Cross-functional execution that keeps partnerships on track — Legal, Product, Marketing, Engineering, and Finance all know you as the connective tissue: the person who proactively surfaces issues, drives rapid resolution, and keeps partners informed with full transparency.
- Trusted senior relationships across partner organizations — you’ve built credibility not just with day-to-day contacts but with senior leadership at each partner, and you represent Instacart externally at QBRs and industry conferences with authority and polish.
- A multi-year strategic roadmap for your partnerships — you haven’t just managed what exists; you’ve identified new opportunities to go bigger, shaped the long-term vision for each relationship, and built alignment internally and externally on where these partnerships are headed.
The secret ingredients we’re looking for
You’re a highly strategic, deeply dependable operator who thrives at the intersection of commercial negotiation and hands-on execution. You don’t need a lot of oversight to do your best work — you take ownership of your partnerships and drive outcomes independently, while knowing when and how to bring the right people along.
Must-have pantry staples
(Minimum Qualifications)
- 7+ years in partnerships, business development, or strategic account management, with a proven track record of managing complex, multi-stakeholder relationships end-to-end.
- Demonstrated ability to structure and negotiate commercial agreements, including developing deal models with Finance and Legal partners.
- Exceptional relationship management skills, with the ability to build trust at multiple levels of a partner organization and navigate difficult conversations with credibility and diplomacy.
- Strong cross-functional operator — you drive alignment across Legal, Product, Marketing, and Finance simultaneously without losing momentum or requiring significant oversight.
- Comfort managing operational complexity across a large, active partnership portfolio.
Optional garnishes
(Preferred Qualifications)
- Experience in financial services, media, travel, entertainment, or loyalty, with an understanding of how subscription and membership-based businesses think about partner value and distribution.
- Experience managing or influencing co-marketing investments, incentive funding, or customer acquisition spend.
- Proven ability to thrive in a fast-paced, high-stakes environment where priorities shift and figuring it out is part of the job.
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