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Manager II, Technical Support Engineering, Premier

Datadog Tokyo, Japan Full-time Support Engineering Posted Jun 4, 2026
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What it’s like to work at Datadog

Cloud Monitoring & Observability · New York

4.2
Employee Rating
3.8
Work-Life Balance
404
Open Roles
eng-drivenship-fastlearningproduct-impactequity

What employees love

  • Excellent compensation and equity — stock has been a genuine wealth builder for early employees
  • Strong engineering culture with smart coworkers and interesting technical challenges at scale

What could be better

  • Fast pace can lead to long hours and pressure to deliver, work-life balance varies by team
  • Rapid growth has led to organizational growing pains and bureaucracy creeping in
View full Datadog culture profile →

About the Role

JD TBC

About Datadog:

Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

The Team:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skill set.

The Opportunity:

Join a diverse team of traditional and non-traditional backgrounds, working together to solve hard problems the right way. You’ll be joining a team and company immersed in a startup-like environment where you will be challenged, but also will immediately witness your contributions to Datadog.

You Will:

You Are:

Bonus Points:

Why You Should Apply:


About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.


Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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Frequently Asked Questions

What is the work-life balance like at Datadog?
Datadog has a work-life balance score of 3.8/5 based on employee reviews. This is about average for the AI/tech industry.
What is Datadog’s culture like?
Datadog is characterized by these culture values: eng-driven, ship-fast, learning, product-impact, equity. Based on employee reviews, the company has an overall rating of 4.2/5. Excellent compensation and equity — stock has been a genuine wealth builder for early employees
How many open roles does Datadog have?
Datadog currently has 404 open roles across departments including engineering, product, sales, and more. Roles are refreshed daily from their careers page.
Is this role remote-friendly?
This role is located in Tokyo, Japan. Check the job description above for specific location and remote work details.
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