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As a Senior Program Manager, Contracts & Analytics, you'll join Coinbase's Legal Operations team to own the strategic direction, in-house build roadmap, and ongoing optimization of our Contract Lifecycle Management (CLM) ecosystem. This role goes beyond configuration - you'll define what gets built, set the technical vision for contracting workflows, and drive AI enablement across the team. You'll serve as a strategic partner to Institutional Sales, Enterprise Architecture, and Engineering, ensuring Coinbase's contracting infrastructure scales with the business and delivers measurable speed, compliance, and insight improvements.
What you'll do:
- Own the CLM technology roadmap and backlog, setting strategic direction for what to build, integrate, or optimize across Ironclad, Evisort, Salesforce, and emerging tools, and translating that vision into a prioritized delivery plan.
- Lead in-house builds and workflow development that extend beyond standard SaaS configuration, partnering with Enterprise Architecture and Engineering to design scalable, integrated contracting solutions.
- Drive AI enablement for the Legal Operations team by identifying high-impact automation opportunities, standing up proof of concepts (e.g., N8N, Workato, Claude, Glean), and facilitating trainings, office hours, and adoption programs that raise the team's AI fluency.
- Develop and manage the comprehensive contracts reporting framework and system of record for all agreements, including data extraction, metadata integrity, and data models that surface actionable insights to Institutional Sales and Legal leadership.
- Communicate roadmap enhancements, program outcomes, and strategic recommendations to senior stakeholders, ensuring cross-functional alignment on contracting priorities and technology investments.
- Lead large, cross-functional contracts initiatives end-to-end, managing dependencies across Legal, Sales, Engineering, and Compliance, and delivering on time and within scope.
Required Skills and Experience:
- 8+ years of program or project management experience within Legal Operations, contract management, or a technology-driven operations function, with a track record of setting strategic direction for tooling and workflows, not just executing on them.
- Demonstrated experience owning a technology roadmap and backlog, including prioritizing build-vs-buy decisions, scoping in-house development work, and partnering with engineering and architecture teams to deliver integrated solutions.
- Expert-level, hands-on experience with Contract Lifecycle Management (CLM) systems (Ironclad required), including workflow design, template management, reporting, and integration planning with platforms like Salesforce.
- Proven ability to drive AI and automation adoption within a team, including evaluating tools, building proof of concepts, and leading enablement programs that result in measurable workflow improvements.
- Working knowledge of legal technology and AI-driven contract review tools (e.g., Evisort), with experience in data extraction, metadata management, and building reporting frameworks that serve as the system of record for agreements.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Postion ID: P77368
#LI-Remote
- Application Limit: Candidates may submit a maximum of 4 applications per 30-day period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
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- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
- AI Disclosure: Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.