Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Airbnb is redefining the world's approach to accommodation and travel. We are creating highly local, personal and authentic experiences for our host and guest community around the world. Our platform connects millions of people a year and furthers our mission to create a world where anyone can belong anywhere.
To power the global Airbnb community, we are building a world-class payments platform - one that currently supports 191 countries, 63 currencies, connects dozens of payment providers and banks, and processes billions of dollars per year for all of Airbnb’s business units. As the platform grows, we’ll be adding new payment partners, establishing licensed payments companies around the world, and building innovative payment experiences and financial products for our guests and hosts. Our goal? To create a future where transparent, simple, and familiar payment solutions can empower people, entrepreneurs and communities on our global marketplace.
The Difference You Will Make:
Airbnb is seeking an experienced and strategic Payment Partnerships Manager to drive the vision, execution, and ongoing performance of our partner network supporting how we pay out to our global host community across 200+ markets. Reporting to the Head of Payment Partnerships, this role is pivotal in managing the partnerships that ensure our hosts are paid reliably, efficiently, compliantly and in alignment with our growth and platform goals.
You will lead business development, deal negotiation, and strategic relationship management for a portfolio of high-value payment partners. With a focus on impact and long-term alignment, you'll help craft our partner landscape, structure and renegotiate commercial agreements, and serve as a critical voice in expanding and optimizing how payments to hosts are enabled around the world.
A Typical Day:
Strategic Partner Leadership
- Define and evolve our payout partner strategy in collaboration with the broader Payments, Product, Compliance and Finance teams to ensure coverage, performance, and alignment with Airbnb’s strategic and financial goals.
- Identify the right partners in each market, structure new deals, and renegotiate existing relationships to optimize for cost, reliability, reach, and innovation.
- Drive global deal execution for payouts—developing commercial structures, navigating regional regulatory constraints, and shaping contracts to meet Airbnb’s evolving needs.
Relationship Management & Performance
- Own and cultivate high-impact relationships with financial institutions, payment processors, banks, and other key partners, managing executive-level engagement to ensure Airbnb is a priority client.
- Monitor partner performance rigorously, identify gaps or opportunities, and lead cross-functional efforts to address issues or evolve terms.
- Lead strategic business reviews and act as the point of escalation and problem resolution for performance or operational misalignment.
Global Payments Strategy & Influence
- Assist in the ongoing scaling of Airbnb’s payout infrastructure—ensuring that partner decisions reflect regional needs, market conditions, cost structures, and regulatory environments.
- Partner cross-functionally with Legal, Treasury, Risk, Product, Engineering, and Global Operations to align execution with global strategy.
- Stay ahead of industry and macroeconomic changes affecting international payments and proactively bring forward opportunities and risk mitigation strategies.
Your Expertise:
- 10+ years of experience in the payments or fintech industry, with at least 8 years in strategic partnerships, business development, or enterprise account management.
- Demonstrated success in owning commercial negotiations and managing multi-million dollar partnerships that balance customer experience, innovation, and financial return.
- Proven ability to craft and execute partner strategies that result in measurable business growth and process improvement.
- Deep knowledge of global payment methods, financial products, and cross-border payout solutions.
- Understanding of payments cost structure (e.g., interchange, chargebacks, FX, treasury flow), and experience optimizing it through partner levers.
- Experience in resolving partner conflicts or escalations, ideally across multiple markets or regulatory contexts.
- International payments experience, especially in marketplace or platform models.
- Experience in platform organizations advising internal stakeholders on partner enablement strategy.
- Experience working with regulators or regulated partners in cross-border payout environments.
- MBA or equivalent advanced degree is a plus.
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.) is a registered entity. Approved remote states include: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington. This list is continuously evolving, so please check back with us if the state you live in is excluded. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.