This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Why You Should Join the Workplace Team at Adyen
At Adyen, our Workplace team plays a vital role in ensuring a seamless, efficient, and welcoming environment for every employee. From creating an inviting first impression as soon as you enter our offices, to designing, building, and maintaining inclusive, comfortable, and collaborative workspaces across the globe, we are dedicated to supporting the best possible work experience for all Adyen team members. We aim to create an environment where everyone can perform at their best.
We are looking for an organized, proactive, and detail-oriented Office Coordinator to join us in overseeing daily operations at our Mexico office. In this role, you’ll be an integral part of the team, working to support Adyen’s mission and vision. We value partnership, clear communication, and a customer-focused mindset, as you will serve as an internal ambassador for the Adyen brand, ensuring that our offices meet the highest standards for employees, guests, and clients.
What You’ll Do:
- Vendor Management: Support the Brazil Workplace/Office Management team in maintaining high standards across custodial, maintenance, and other onsite service partners. Manage vendor performance, gathering COIs and compliance documentation, and helping ensure service delivery aligns with expectations.
- Facilities Support: Monitor and track facilities requests to support timely resolution of onsite issues. Manage with daily operations by coordinating with internal teams and service vendors to help maintain a safe and functional workplace.
- Process Improvement: Assist in identifying areas where office operations can be improved. Collaborate with the team to streamline workflows and support implementation of updated processes.
- Expense Tracking & Financial Support: Help track office-related expenses and manage invoice submissions. Work closely with the BR Workplace team and Finance to support timely processing and alignment with approved financial guidelines.
- Project Support: Provide logistical and administrative support for office projects. Assist with planning, coordination, and execution to help ensure project success.
- Sustainability Initiatives: Work with the Global Workplace to support sustainability efforts in the office, including gathering information and coordinating implementation of environmentally friendly practices.
- Event Support: Assist with the planning and execution of internal events, including logistical coordination and vendor communication, to ensure seamless experiences and strong employee engagement.
- Safety & Security Support: Collaborate with the Head of Physical Safety and Security to support emergency preparedness activities. Help coordinate training sessions, emergency drills, and rollout of safety protocols across the office.
Who You Are:
- Approachable and Personable: You are someone who thrives building relationships, whether welcoming visitors to the office, addressing employee inquiries, or giving constructive feedback on office-related matters.
- Highly Organized: You excel in fast-paced environments, balancing multiple tasks at once, and ensuring everything is running smoothly. Your attention to detail is key to making sure nothing slips through the cracks.
- Proactive Problem Solver: You take initiative, thinking ahead and making decisions when necessary, while maintaining a positive, solution-oriented attitude.
- Collaborative Team Player: You believe in the power of teamwork and putting collective goals ahead of individual ego. You communicate effectively and enjoy working within a diverse, global team.
- Flexible & Adaptable: With a global mindset, you’re comfortable working across cultures, time zones, and changing circumstances. You embrace challenges with a can-do attitude.
- Hands-On and Detail-Oriented: Whether you're organizing an office event or troubleshooting an operational issue, you are hands-on and take pride in ensuring everything is executed to the highest standard.
Additional Requirements:
- A minimum of 4 years experience in a similar role, with a background in office management and workplace operations.
- Vendor management experience working with a variety of infrastructure service providers.
- Proven ability to manage projects and work collaboratively across teams, ensuring alignment and seamless execution.
- On-site presence: This is an office-based role, requiring a daily presence in our Mexico location - 5 days per week.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Mexico office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.