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Glassdoor 4/5

Jobs at Intercom (161 Open Roles)

AI Customer Service · San Francisco / Dublin. 161 live openings across 6 cities — rated on 18 culture values from real employee reviews.

161
Open Roles
4
Glassdoor
3.8
Work-Life Balance
6
Hiring Cities
Browse by role
Account Executive 18 Software Engineer 10 Engineering Manager 9 Data Scientist 6 Solutions Engineer 5 Product Manager 5 Customer Success Manager 5

Why work at Intercom

"Founder-led after 14 years with an active engineering blog. The team ships 180 times a day and genuinely debates ideas openly."

Engineering-Driven Ship Fast & Iterate Direct Product Impact Learning & Growth

What employees love

  • Ships code 180 times per day — one of the highest-velocity teams in SaaS
  • Founder-led after 14 years; original vision is still intact
  • Active public engineering blog with deep technical content
  • Engineer-manager pendulum culture — can switch between IC and management

Honest trade-offs

  • Hybrid 3-days-in-office policy — not remote-friendly
  • Mid-market salary ($130k–$230k); not top-of-band like pure AI labs
  • Smaller company means fewer large-scale infrastructure challenges
  • Some reviews cite lack of clear promotion criteria

Read the full Intercom culture profile for the complete breakdown — values, work-life balance, engineering culture, and what reviewers say.

Open roles at Intercom

Intercom
Account Executive, Commercial
Intercom · San Francisco, California
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Account Executive, Commercial
Intercom · Chicago, Illinois
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Account Executive, Commercial
Intercom · Dublin, Ireland
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Account Executive, Emerging AI Products
Intercom · San Francisco, California
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Account Executive, Emerging AI Products
Intercom · Chicago, Illinois
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Account Executive, Enterprise
Intercom · Dublin, Ireland
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Account Executive, Enterprise
Intercom · London, England
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Account Executive (Existing Business), Commercial
Intercom · San Francisco, California
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Account Executive, MidMarket
Intercom · San Francisco, California
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Account Executive, MidMarket
Intercom · Dublin, Ireland; London, England
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Account Executive, MidMarket
Intercom · Chicago, Illinois
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Account Executive, MidMarket - German Speaking
Intercom · Dublin, Ireland; London, England
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Account Executive, MidMarket (LATAM)
Intercom · San Francisco, California; USA, Remote
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Account Executive, Scale
Intercom · Chicago, Illinois
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Account Executive, Scale
Intercom · San Francisco, California
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Account Executive, Senior MidMarket
Intercom · San Francisco, California
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Account Executive, Senior MidMarket
Intercom · Chicago, Illinois
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Account Executive, Senior MidMarket
Intercom · Dublin, Ireland
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Account Manager (Commercial)
Intercom · Dublin, Ireland
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Account Manager - French Speaking
Intercom · London, England
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Account Manager - French Speaking
Intercom · Dublin, Ireland
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Account Manager - German Speaking
Intercom · Dublin, Ireland
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Account Manager - German Speaking
Intercom · London, England
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AI Infrastructure Engineer
Intercom · London, England
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AI Infrastructure Engineer
Intercom · Dublin, Ireland
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AI Infrastructure Engineer
Intercom · Berlin, Germany
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Business Development Representative
Intercom · Chicago, Illinois
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Business Development Representative, Emerging AI Products
Intercom · Chicago, Illinois
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Business Development Representative, Emerging AI Products
Intercom · Dublin, Ireland
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Business Development Representative, MidMarket/Commercial
Intercom · Dublin, Ireland
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Customer Success Manager, High Touch
Intercom · Dublin, Ireland
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Customer Success Manager, High Touch
Intercom · London, England
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Director, Sales Strategy & Planning
Intercom · San Francisco, California
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Engineering Manager, AI Models Infrastructure
Intercom · London, England
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Engineering Manager, AI Models Infrastructure
Intercom · Dublin, Ireland
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Engineering Manager, AI Models Infrastructure
Intercom · Berlin, Germany; Dublin, Ireland; London, England
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Engineering Manager, AI Models Infrastructure
Intercom · Berlin, Germany
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Field Marketing Manager
Intercom · Dublin, Ireland
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Forward Deployed Software Engineer
Intercom · Dublin, Ireland
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Forward Deployed Software Engineer
Intercom · London, England
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GL Accountant
Intercom · San Francisco, California
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IT Systems Engineer
Intercom · Dublin, Ireland; London, England
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IT Systems Engineer
Intercom · San Francisco, California
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Manager, Account Executives (MidMarket)
Intercom · Chicago, Illinois
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Manager, Account Executives (MidMarket)
Intercom · San Francisco, California
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Manager, Customer Support
Intercom · Chicago, Illinois
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Manager, Relationship Managers (EMEA)
Intercom · Dublin, Ireland
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Manager, Relationship Managers (MidMarket)
Intercom · Chicago, Illinois
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Manager, Relationship Managers (MidMarket)
Intercom · San Francisco, California
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Manager, Relationship Managers (SMB)
Intercom · San Francisco, California
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View all 161 jobs at Intercom →

Intercom is hiring across these cities

🇮🇪 Dublin 66 🇬🇧 London 49 🌉 San Francisco Bay Area 30 🏙️ Chicago 20 🇩🇪 Berlin 8

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